Direct Rail Services (DRS) join the growing group of UK companies that have integrated the MetaCompliance Policy Management and Staff Education suite into their organisational compliance management processes. DRS, established in 1995 is a freight operating company created by British Nuclear Fuels with turnover levels at approximately £75 million a year and growing.
Safe, Secure and Reliable is at the heart of everything DRS does. As they employ more than 400 staff, maintaining the highest levels of compliance was an immediate concern for the company. After researching a range of available products, DRS decided to invest in MetaCompliance policy management software.
As John Tear, ICT Manager at Direct Rail Services, commented: “After identifying the need to improve compliance throughout Direct Rail Services, we decided to invest in a data management solution that would allow us to improve our information management behaviour.”
The MetaCompliance Cyber Security Management tools were seen as the ideal product as DRS required a compliance automation tool that would go that extra mile to deliver continuous user awareness and accountability right across the organisation. DRS wanted an efficient and effective solution that would be easy to implement, straightforward to manage, and would allow them to integrated best practice user awareness into their everyday working practices.
As John Tear stated, “First and foremost, MetaCompliance will help us improve user awareness throughout our staff. We will now be able to confirm that staff have read, accepted and fully understood the requirements of policies and procedures. MetaCompliance is an IT Governance, Risk and Compliance (IT GRC) product that automates the fundamental tasks associated with user awareness in order to ensure careful management of sensitive information at all times.”
Another benefit to the organisation was the increased confidence in providing valuable audit reporting to adhere to compliance regulations. Mr Tear was quick to recognise the potential of the MetaCompliance policy management software to mitigate against any possible prosecutions in the event of a data breach. He went on to say, “The MetaCompliance Suite leaves a clear audit trail in the case of having to respond to internal or external audits. In the event of a costly data breach, it will help to get to the source of the problem immediately.”
Ultimately DRS recognised that integrating the Metacompliance staff education software into their compliance activities was a sound investment, one that would prove to be a centre point of their revised approach to improving communication and awareness of compliance throughout their organisation:
“Not only do we believe that this employee policy system will be cost-effective, but we are very much looking forward to working with Metacompliance to improve the compliance of every member of staff at every level of the company.”
MetaCompliance has a clear vision of making Policy Management and IT Security easier for organisations. The software can ensure the active participation of all staff in compliance initiatives such as policies, eLearning, and surveys, thus mitigating the risk of compliance incident and the associated fines. The software can be used to demonstrate that staff understand compliance obligations by being tested with questions. The ability to deliver increased user participation in compliance and IT Security campaigns provides the necessary audit information to generate reports that demonstrate the organisation’s “duty of care” to Regulators.