Solutions for the Emergency Services Sector
The last ten years have seen a significant uptake of Information Technology in public safety organisations. The objective of providing accurate and relevant information at the point of need has undoubtedly saved lives. The management of data and the automation of workflows have provided the Public Safety sector with increased capability to deliver a better service to the community. The other major development in this timeframe has been the increase in legislative responsibility and corporate governance requirements for Public Safety organisations.
With this increased use of technology, has come higher levels of accountability and scrutiny from Government and third party regulators. The Public Safety sector has always undertaken an ethical responsibility to preserve the confidentiality and privacy of personal information.
In addition, there is unspoken requirement for members of Emergency Services organisations to hold themselves in a state of best practice and to be measured against more stringent code of conduct than the given norm. This conventional wisdom is a reason for I.T security and compliance failures becoming very high profile issues and attracting the wrong type of media attention.
Baronscourt’s intelligent policy management solution allows Public Safety providers to align the awareness of employees and contractors to the governance responsibilities of the organisation. Throughout the world, the Emergency Services industry has an obligation not only to meet the highest standards in personal information confidentiality and security, but also to show they are meeting these standards.
The MetaCompliance Suite guarantees employee participation in Policy and Compliance communication. As a result, the system will provide the necessary management tools to implement appropriate policy and compliance measures to improve audit readiness and demonstrate compliance in internal processes and employee best practice.
Benefits for Public Safety organisations
- Mitigate the risk of compliance failure as a result of personal information leakage.
- Enforce the interaction of employees and contractors with policy and compliance initiatives.
- Survey staff understanding of governance and security best practice.
- Underpin best practice methodologies – ITIL, COBIT, ISO27001.
- Provide the audit information and reporting functionality needed to demonstrate best practice.
Compliance communication outside of the office
- MetaCompliance Laptop helps reinforce the value of data and obtain staff acceptance of the risk of data residing in portable form.
- MetaCompliance Non-electronic allows the originator to involve non computer users and obtain their responses in a unified system for the management of governance policy.
The MetaCompliance suite from Baronscourt gives Emergency Services institutions an easy to use solution which automates the ever increasing burden of information governance and employee compliance. The software is a critical management tool when the time comes to demonstrate compliance in the form of an audit or a high profile employee malpractice.
