For the Instructional Design team, it was critical that we could help customers understand the potential of MetaLearning Fusion. The first thing I always find myself asking when being presented with something new, shiny and full of USB ports, is “Ok, but what can I actually do with it?”
To answer that, we need to understand 2 things up front. Ready? Right:
1. It’s ridiculously easy to use. It’s worth mentioning this separately because it may blind you to the second part of the answer:
2. It’s extremely powerful and really, really flexible.
Our team had some involvement in the Fusion development process in terms of functionality, but the released product blew us away when we got our hands on it.
We realised that we can use any content element we have, ordered however we like, arranged in whatever section we want, and do it in multiple languages.
Then we considered that our customers might appreciate some guidance on plugging this stuff together.
Typically, when creating something like a large SCORM course, you begin with a plan. Which is just as well, because at this point you don’t have any content yet. The beauty of creating a Fusion course is that all of the content is at your fingertips.
Our challenge was to decide how content from our extensive Elements Library could best be used in an environment where anything is possible. As a team with decades of experience managing, designing and implementing complex training solutions in the (sometimes magically imprecise) world of Learning and Development, we asked ourselves some simple questions:
- What problem are we trying to solve?
- How can we best use our content to address the need?
- What would we, as Learning and Development professionals, recommend to our own management team as an effective solution?
Answering these questions required us to analyse each piece of content, both Video and Interaction, and assess it based on criteria such as:
- Main topic
- Associated topics
- Its Aims and Objectives
- Target Audience
- Level of Complexity
This fresh, unified approach enables us to design multiple course templates covering high-level and specific topics, as well as those targeted at individual roles. It also helps us identify where we can create additional content elements to ensure that our customers are able to provide the best possible learning to their staff.
To help ensure this success, we dedicated a lot of thought specifically to the structure of each course to make them as flexible as possible. Our Essential Phishing Awareness Fusion template includes a section on Social Media. If this doesn’t work for a customer because they want to address a larger Social Media awareness issue, that’s fine. Remove the section. Change the content in it. Use the dedicated Social Networks Fusion template instead. It entirely depends on the Cyber Security education need unique to each organisation.
The same applies to knowledge checks. Fusion templates are created with quizzes which can be applied to each Video Element, or in the case of a distinct course, a Section Quiz. The customer is free to tweak, adapt, update or remove these quizzes entirely.
An exciting prospect for us is that our customers can use the course templates that we provide out-of-the-box, and they are under no obligation to adhere to them.
From a Continuous Improvement point of view, we can’t wait to hear the feedback on this.