Intergraph® Process, Power & Marine is the leading global provider of engineering software for the design, construction and operation of plants, ships and offshore facilities. Over the last three years, Intergraph PP&M has developed its SmartPlant® Cloud service for global clients. As part of its Cloud offering, Intergraph adopted key elements of the software suite from MetaCompliance.
Information security and compliance is very important to Intergraph, given the multiple jurisdictions and customers with which it works. One of the requirements is to have key policies attested to by the SmartPlant Cloud user community. In addition, Intergraph needed to carry out customer and user satisfaction surveys that highlighted their performance against specific customer service level agreements (SLAs).
Intergraph’s Cloud Division also obtained certification to the ISO 27001 Information Security Standard. It was identified that the management of key cybersecurity policies and cybersecurity training for users was an area that needed ongoing automation. Intergraph selected the user awareness solution from MetaCompliance to assist with these challenges.
Intergraph’s management used the policy management and user survey functionality found in the MyCompliance Policy Management software. The organisation also adopted the MetaCompliance Learning Management solution for internal staff training and for providing an eLearning training platform for its customers.
Kevin Holmes, Intergraph Process, Power & Marine senior vice president of cloud solutions, said, “Intergraph needed a cloud solution that would provide value to our 24 x 7 support function and customer policy and training needs. The MetaCompliance software delivered this.”
Robert O’Brien, CEO of MetaCompliance, said of the partnership with Intergraph, “We are delighted to be working with Intergraph on cloud strategy. Intergraph recognised that a true cloud solution was required for their customers training and staff policy needs.”