What's New in MyCompliance

New features, fixes, and other improvements to help you get the most out of MyCompliance.

06/01/22
Platform
new

MyCompliance Teams App

Many organisations struggle to engage users to complete any type of training. The key is to choose the path of least resistance, and make it easy for employees to engage. With the MyCompliance Teams App, users can complete their Security Awareness Training and policies without leaving the familiarity of the Microsoft Teams platform. This new feature will help to increase user engagement, improve adoption levels and make consumption easier. View More.

What's new?

 

06/01/22
Privacy
improved

Privacy Assessment Review Changes

The privacy assessment review notification email will now be sent after each assessment submission to the program reviewer(s). Previously this email was limited to 1 email per week, per program.

To assist reviewers with identifying what privacy assessments have been submitted, we have added respondent and assessment name placeholders to the email along with updating the review email button link to navigate reviewers directly to the assessment.

What's new?

 

To allow reviewers to quickly establish which assessment they are reviewing, we have added the assessment name and the name of the respondent who submitted the assessment to the top banner. View More.

What's new?

01/12/21
Phish
improved

Assign a name to ‘Create your own’ Phish

For both single & multiple ‘Create your own’ phish, you now can add or update the email Template Name. This will provide enhanced reporting as you can now identify which email each user has received.

  1. Create your own Phish (Single) – Enter the name of your Phish email into the ‘Template Name’ field.
  2. Create your own Phish (Multiple) – Change ‘Create your own Phish X’ on the left to reflect the name of your Phish. As you add more phish to your campaign, continue to update this field.
  3. Editing a MetaCompliance Template – Once you have selected a MetaCompliance Template via the ‘Choose Email’ option, the assigned Template Name will populate, however this can be edited if required.

What's new?

Going forward, the Template name for ‘Create your own Phish’ will be visible within the Phish Adoption and Phish Overview reports.

This update will also help you to understand with previous ‘Create your own phish’, which template each user received as this will now be visible within the reporting. View More

What's new?

22/11/21
Learning
improved

Fusion Course Quiz Updates

Quizzes within Fusion Courses have now been updated to provide the End User with additional feedback once they have submitted their responses. Users can now quickly review the question and answers, alongside an indication of whether their responses are correct or not. This has also been extended to the Embedded quizzes attached to Nano’s so that end users can understand how they have performed within each of the quizzes. View More.

What's new?

18/11/21
Phish
improved

Delivery Status added to Phish Overview

To help you easily review and compare Phishing results, a new column has been added to the Phish Overview Report – Delivery Status. This can also help you to understand if the Phish has been successfully delivered to the user’s inboxes. Navigate to Reporting > Phish > Overview Report, locate the required Phish and select ‘View Audits’ to view this report. View More.

What's new?

4/11/21
Platform
new

MetaCompliance Knowledge Base

We’re excited to launch our new Knowledge Base. The Knowledge Base is driven by customer needs and aims to provide all of the information you need to make the most of the MyCompliance platform.

Using the Knowledge Base, you’ll be able to find answers to common questions, view how-to guides, and submit support tickets, all in one place.

What's new?

 

20/10/21
Platform
improved

Customer API Updates

The Customer API has been expanded to include additional detail on each user. You can now also report on the users yet to complete Policies or Courses, and users who have not interacted with Phishing Simulations.

New API calls are now available, contact the MetaCompliance Support Team for further information on this or View More.

14/10/21
Phish
improved

Phish Monthly Activity Report

The Phishing Monthly Adoption report has been updated to display the number of Phish that have been published each month, alongside a comparison of the Open Activity versus Click Activity.

You can now track month on month, if your Open and Click rates are improving based on the Phish campaigns you are sending.

To view this report, navigate to Reporting > Phish > Adoption > then select the Phishing Activity Report tab.

What's new?

01/10/21
Privacy
improved

Privacy Reviewer – Update to Evidence Access

Privacy Reviewers can now view evidence records and attached documents or URLs within any relevant Privacy Assessment questions. This can be accessed via the paperclip icon on each individual question.

What's new?

23/09/21
Phish
new

New MetaPhish Learning Experiences added!

We have added 12 new Learning Experience options to the MetaPhish module. These new PDF Learning Experiences directly correlate to 12 of the MetaCompliance Email templates and highlight all of the red flags within. You can use these to communicate to any Phish clickers what they could have identified as suspicious before clicking on the link.

What's new?

16/09/21
Platform
new

Company Edit upgrade & New Functionality

The Company Edit page within the Tools area has been upgraded. Features are now combined into the relevant areas to support Administrators with Platform customisation.

What's new?

We have also added 2 new features to this area:

  1. Rename Homepage Tiles – Ability to rename the Policies, Assessments and Training tiles for end users, helping the platform to become more familiar to your Organisation.
  2. Show/ Hide Mandatory/ Options Labelling – Ability to show/ hide the Mandatory/ Optional column for end users.
15/09/21
Privacy
new

Resend Privacy Assessments

Customers now have the ability to resend privacy assessments after they have been approved by a reviewer. This is to facilitate customers that would like to review assessments on a re-occurring basis (i.e., annual reviews). Any assessments that have been submitted over 12 months ago, will be highlighted in red to indicate that an assessment may need to be resent as part of an annual review.

What's new?

14/09/21
Platform
new

Overview Report – New Columns & Filter Options

The Overview Summary table has been updated to include the version number of the content, alongside the current state (Publish or Archive), with the Publish date now visible also.

What's new?

If you have SCIM Provisioning enabled on your platform, you will now be able to filter results based on the SCIM specific fields, e.g., SCIM Group, SCIM Department etc.

Lastly, an update has also been added to the Supervisor data on the full audit table. You will now be able to view the Supervisors email address on this table as opposed to their First Name Surname.

These changes are now available for Policy, Survey, Course and Phish Reports.

14/09/21
Platform
improved

Supervisor Email Alert

A new column has been added to the table within the Supervisor Alerts email template. This has been added to help Supervisors identify if outstanding content, assigned to their staff is Mandatory or Optional.

If you have this feature enabled, your supervisors will receive this update at the beginning of October when the next email is due to be sent.

31/08/21
Platform
improved

MyCompliance Homepage

A few minor updates have been released to the MyCompliance Homepage for end users to help locate their policies, surveys or courses a little easier. Changes include:

  • End user tile names updated while we work on the ability for you to rename these as required:
    • Policies = Policies
    • Knowledge Assessments = Assessments
    • eLearning = Training
  • Policies, Assessments, Training links updated to show all complete and pending content
  • All module tiles: Active renamed to Not Complete
  • Training Tile: Available removed, this content can be located under the Active option
  • Policy, Assessments and Training tables – Column updates
  • Training Tile: Media option removed; optional content still available via MyCompliance Library
27/08/21
Campaigns
improved

Campaigns Save update

Campaigns can now be created & saved without the need to add Targets. Simply create your Campaign, add the required Steps and Save. You can then revisit at a later date to add your users!

26/08/21
Campaigns
new

New Campaigns Tiles

In preparation for the Campaign Templates coming to the platform, we are making a few User Experience changes to the Campaigns Module. The first change is the update to the Campaign tiles. You can now quickly create a new Campaign or view any Campaigns that are currently in progress via these new options.

You will also notice that a Campaign Templates tile has also been added – for the moment, clicking on ‘View’ will show more information on what is to come.

What's new?

26/08/21
MetaEngage
improved

New Time Completion Period

Instead of assigning a Completion Date for Policies, Surveys and Courses communicated via MetaEngage, you can now assign a Completion Time Period instead.

This will honour the date a user has been targeted, and assign your preferred Completion Time Period to each user (For example, assigning 30 days to a Policy, will give all staff 30 days to complete the Policy from their target date – which can typically be the date they are added to the MyCompliance Platform).

24/08/21
Platform
new

New Coming Soon Panel

A new ‘Coming Soon’ panel has been added to the MyCompliance Platform. Located at the bottom right corner of the screen, this new area will be updated regularly to keep you informed of new features under development or almost ready for release.

24/08/21
Privacy
new

DPIA Register and Assessment Templates

A DPIA register along with three new DPIA templates have been added to the Privacy Module. The pre-populated DPIA register, and assessment templates are loosely based on the ICO’s DPIA template. The three new assessments are listed below:

  • DPIA Screening Questionnaire (Standalone)
  • Full DPIA (Standalone)
  • Full DPIA with Screening Questionnaire

The assessment templates include intelligent question logic to ensure only the appropriate questions appear to the respondent. The templates also allow for respondents to create new and/or link to existing Third Parties, Business Systems and Processing Activities, while also creating risk and mitigation tasks.

What's new?

19/08/21
Phish
new

Enhanced Learning Experience Capability

Learning Experience capability has been enhanced to enable the merge of a MetaCompliance Nano with HTML type Learning experience, or you can create your own Learning Experience and link this to a MetaCompliance Nano – double the training for any users that click on simulated phish within your Organisation!

What's new?

13/08/21
Phish
improved

Custom Phish Domains

The ability to send MetaPhish emails from custom Domains has been re-instated on the MyCompliance platform (Tools > Phish > Phish Domains). You can now add your required domains, submit for approval by the MetaCompliance Support Team, and once verified & approved, send MetaPhish Simulations from these domains.

13/08/21
Survey
new

Overview Report – Departmental Filtering

The latest phase of the Survey Overview Report has also now been released. The new Department filter option lets you filter the Summary table on a Department level, allowing you to view the overall activity levels of the Survey sent to the selected department.

12/08/21
Phish
new

Overview Report – Departmental Filtering

The latest phase of the Phish Overview Report has also now been released. The new Department filter option lets you filter the Summary table on a Department level, allowing you to view the overall activity levels of the Phish sent to the selected department.

06/08/21
Campaigns
new

Phish Remediation – Automatic Follow up with Phish Clickers

This latest Campaigns feature will enable the system to follow up with any Phish Clickers on your behalf. This follow up can take the form of another Phishing email or an eLearning Course with a tailored email notification – both of which will help to ensure your staff remain staff online and reduce the risk to your organisation of a real attack.

When adding a Phish step to your Campaign, simply select the ‘Phish Remediation’ option within the Settings area of the Step, and then enable either a Phish or Course to be sent to the Phish Clickers. All of your pre-set Campaign Content will be available for selection within Phish Remediation. Then all you have to do is choose the number of days after the user has interacted with the phish, for the system to then send another phish or a course direct to the Phish clickers.

What's new?

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