Role-based awareness in action
Strengthening behavioural resilience across 28,000 colleagues
Through bespoke, role-specific learning at National Grid, delivering energy safely and reliably across the UK and US demands more than generic security awareness training.
National Grid needed a human risk programme that reflected real operational pressures, high-impact roles, and the evolving threat landscape shaped by generative AI.
In partnership with MetaCompliance, National Grid implemented a structured, dual-stream learning model that combines organisation-wide consistency with highly targeted education for elevated-risk roles.
Prioritised high-impact roles most exposed to sophisticated threats
Designed bespoke, scenario-driven modules tailored by function
Implemented a structured dual-stream model across 28,000 colleagues
Measured behavioural impact and prepared for emerging AI-driven risks
What This Means for Human Risk Management
Turning behavioural insight into measurable risk reduction
Role-based risk cannot be managed through generic awareness alone.
National Grid’s approach demonstrates how structured, scenario-driven learning can align high-risk roles, behavioural insight, and leadership visibility within one measurable framework.
As threats evolve — particularly across identity misuse and AI-enabled attack paths — organisations need a structured approach to managing human risk.
Ready to turn awareness into measurable risk reduction?
See how structured, role-based learning connects behaviour directly to cyber risk outcomes.
