What's New in MyCompliance

We’re thrilled to announce the ability to edit content types within published policies or courses. This means you now have the power to adjust whether content is marked as mandatory or optional.

When publishing a course or policy, the default selection for content type will now be set to mandatory. This enhancement offers greater flexibility and customisation in tailoring your content to suit your specific needs.

We’re excited to announce an update to our website’s font delivery system. In our ongoing efforts to enhance performance, security, and user experience, we’ve made the decision to transition from relying on Google Fonts to hosting our fonts locally on our own Content Delivery Network (CDN). View more information here.

What you need to know:

Seamless Transition of fonts on MyCompliance Platform:

Customers should experience a seamless transition with no action required on their part.

Default Font Changes to Email Templates, Phish Templates and Learning Experiences:

To ensure consistency, we have changed the default fonts that we will be using across our Email Templates, Phish Templates and Learning Experiences.

In some email templates you may notice some small cosmetic changes to the default fonts being used, however the content and layout of our Email Templates, Phish Templates and Learning Experiences remains unchanged.

Note: If you have decided to change your fonts using the email editor, this will not be impacted by the recent changes to the font delivery system.

We have recently released a new Session Timeout feature that is designed to provide your users extra security protection by automatically logging them out of the platform if their session has been inactive for a period of time. View More.

Here is what you can expect from this feature:

Customisable Session Timeout Periods: Choose the duration after which your session will automatically log out.

Enhanced Security: Protect accounts from unauthorised access by automatically logging out after a specified period of inactivity.

Timeout for Privileged Users Only: Additional option available to only timeout users who have access to increased personal or business sensitive data (such as Admins and Business users).

Seamless Experience: Customers can enjoy uninterrupted browsing without worrying about accidentally leaving their MyCompliance accounts open.

‘Cyber & Information Security Awareness Campaign’ is a new version of the Core languages Campaign template, covering 43 languages and 9 essential courses.

Perfect for customers starting their awareness initiatives, this enables Admins to effortlessly set up an all-staff campaign that covers 9 key risks with just a few clicks.

We’re thrilled to introduce the ability to assign preferred languages individually and in bulk for all users. This new feature ensures that users receive email alerts in their preferred language right from the start, fostering increased engagement and adoption. View More Info 

We’re thrilled to introduce the new ‘Long Term Leave’ status! This addition, alongside ‘Active’ and ‘Disabled,’ provides a more detailed view of user activities for accurate and tailored reporting.

Key Highlights:

• ‘Long Term Leave’ users maintain platform access ensuring uninterrupted engagement
• Relevant reports have been streamlined to ensure increased accuracy.
• ‘Long Term Leave’ users will not be deemed as uncompliant

View More Info

We have executed a comprehensive set of design modifications to enhance accessibility for users relying on assistive technologies. The focal areas from the WCAG guidelines that have undergone improvement include:

• 1.1.1 Non-text Content (Level A)
• 1.3.1 Info and Relationships (Level A)
• 1.4.1 Use of Color (Level A)
• 2.1.1 Keyboard (Level A)
• 2.1.2 No Keyboard Trap (Level A)
• 2.4.1 Bypass Blocks (Level A)
• 2.4.3 Focus Order (Level A)
• 4.1.2 Name, Role, Value (Level A)
• 1.4.3 Contrast (Minimum) (Level AA)
• 2.4.7 Focus Visible (Level AA)

A ‘Skip to Main Content’ button is also now available.

We have released a major change to the Phish Module. you will now have the ability to send phishing simulations with QR codes. You can add a QR code to any existing template, create your own QR code template or use a QR code template created by the Creative Team.

Each end user will receive a unique QR code and if they scan the QR code, they will be taken to the data form (if attached) and the selected learning experience.

Any QR codes that are scanned will be captured in Reporting under the column ‘QR Code Scanned’.

The QR code will appear within the body of the email and also as a small attachment, please ensure you have allowlisting in place for attachments for these templates to work as expected.

The first 2 Creative QR Templates are now live to support this feature, available in 44 languages and with associated red flag learning experiences.

We have released a new feature that will allow customers to bulk select users when targeting content to them. Customers will now have the ability to upload list of user emails via a spreadsheet that they require to be targeted, which save a significant amount of time compared to manually selecting users. View More

Our Departmental Series acknowledges the significance of providing security training customised to different job roles and their specific responsibilities.
We have recently launched Privileged Users titles, and now we have introduced a new departmental Campaign Template in English and Extended languages for our Premium Plus customers. This enables Admins to effortlessly set up a departmental campaign that covers 12 key risks with just a few clicks.

We have released a major change to the current Phish Creation workflow. This feature will ensure customers can review the full user experience ahead of publishing a phishing simulation. A step has been added to the workflow called ‘Preview’ which will replace the current ‘Send me a Copy’ functionality.

The Preview step will be mandatory ahead of publishing any phishing simulation. The creator of the phish will automatically be selected as a target for the preview and will have the option to add up to 4 additional users to preview the phish. This will send a Phish Preview to the selected users’ inbox.

The Phish Preview will allow the creator and additional previewers to review the following:

• Phish email template
• Data form (if attached)
• Attachment (if attached)
• Learning experience
• Exit summary

This will provide the full end user experience ahead of publishing the phish live. A successful preview must be run before the phish can be published. The Preview functionality will also help us ensure that the live phishing simulation will not get blocked and will be successfully delivered to your users.

We have added a new setting to the Company Edit page that provides customers with the option to hide completed archived policies from End Users. This setting was introduced to ensure that End Users who have previously completed (accepted) policies are not reading older versions of policies that are now out of date. View More.

We have added a new permission for Business Users permission for that will provide them with more flexibility for managing user groups that have been assigned to them.

The Business User (Advanced) Permission provides Business Users with the ability to bulk add, edit & disable Email-Based Users within User Management for their assigned User Groups.

Administrators will need to provide Business Users with access to this advanced permission if they want avail of this functionality.  More info can be found here.

We have made a minor update to the success notification that is displayed after completing a policy via Direct Access and Teams. We have replaced the trophy image with a green tick.

Our Departmental Series acknowledges the significance of providing security training customised to different job roles and their specific responsibilities.
We have recently launched HR, Marketing, and Finance titles, and now we have introduced three new Departmental Campaign Templates in English and Extended languages for our Premium Plus customers for these roles. Navigate to Campaign Templates to review and use these templates.

We have made a minor update to the Course Publish area to include an option to send a course completion email to end users once they have completed a course. This will aid direct access users who do not log into MyCompliance to easily prove to management that they have completed their training. The email template can be fully customized by the admin and is available in 43 languages.

If a certificate was added to the course, this will also be attached to the email as shown below:

This option will be available for Fusion, SCORM and MetaCompliance courses.

We have made an update to our pie chart reports so that it is easier for users to see the value of each segment at a glance. This removes the need for users hovering over a segment to see its value. The labels will also be visible when the reports are downloaded.

We have made a minor update to the Recurring Phish Victims Report to show customers the number of end user data entries on the overview without having to click into each individual user. We hope this change makes the report more user-friendly for our customers.

We have added a new ‘Contributors‘ button to privacy assessments that are in an ‘In Progress’ status, which allows the main assessment creators to invite other users to help with the completion of the assessment. View more.

The new Privacy Assessment Report will display the assessment questions in the same order as they appear within the Privacy Assessment. This will save customers a huge amount of time and effort from having to build a report via our existing Register Report. View more.

Additional configuration settings are now available within Phish Creation to allow you to customise the text on the banner that appears for end users above video learning experiences. We have updated the look and wording of the banner and made it editable so customers can tailor it to their requirements. We have also made the banner multi lingual so that end users will receive an enhanced experience.

The default banner will display as shown below if a customer chooses not to edit it:

We have made a minor update to Fusion Template Creation so that Admins can now clearly see which elements have been recently used within courses:

Customers can hover over this tag to see the name of the course and the date it was published:

A business user will only see the tag related to content that was published to their designated user group. This update will assist our customers to ensure they are not repeatedly using the same content for their courses and will in turn increase end user engagement.

Additional configurations settings are available to allow you to further customise the recipients and the content of the management emails. View more.

1. Send Email To – By default, this option is set to both ‘Supervisor & Supervisor Manager‘. However, this can be adjusted so that only the user’s direct Supervisor will be alerted.
2. Email Frequency – By default, this option is set to ‘Monthly‘. However, this can also be adjusted to send the email on a weekly basis instead.
3. Content Type – By default, both ‘Mandatory’ & ‘Optional’ will be selected. However, one of these can be omitted as required.

If you have opted to send the notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in their preferred language. View more.

The purpose of the Uncompliant Email functionality is to support you in increasing adoption and engagement amongst your staff.