Security Awareness Training For Multinational Companies With Thousands Of Employees
Small and large organisations alike are at massive risk of a cyber attack. However, in the larger enterprise, having the protection of dedicated IT teams may seem like a safe place to be, but the cybercriminals are undeterred and have global corporations with several thousand employees in their sights.
The more staff a company employs, the greater the risk. An organisation with less than 10 employees is perhaps easier to monitor and train in cyber security. When it comes to companies with thousands or even tens of thousands of employees working remotely or scattered in offices around the world, the risk of one worker clicking on one link in a phishing email substantially increases. A single click on a phishing email link can result in downtime, lost productivity, reputational damage and legal or regulatory fines. And, as you might expect, the bigger the organisation, the more devastating and far-reaching these consequences can be.
Security Awareness Training helps to prevent cyber attacks that begin where humans and technology meet - typically, emails and websites. But how can vast organisations successfully scale Security Awareness Training for staff with diverse language requirements in multiple countries?
The bigger the organisation, the bigger the rewards for cybercriminals. Ransomware demands can be higher for businesses with deeper pockets and the wealth of data on offer from within makes them an alluring target. Making the news and bringing down a company that is a household name also brings with it a level of notoriety which some professional hackers may crave. Indeed, when it comes to why a 1000+ employee organisation is a target for cybercriminals, there are several factors at play, but the most obvious are:
Larger organisations practise demarcation of roles. This allows cybercriminals to gather intelligence on individuals carrying out a given role. Sophisticated spear phishing campaigns (or even physical security/access control efforts) often target employees working in specific departments such as Accounts Payable and IT; the fraudsters work hard to build up the intelligence needed to create a successful cyber attack profile, with tactics designed to trick and manipulate even the most tech-savvy employees. Such targets tend to have privileged access rights or are those able to process a request for money transfers and/or carry out sensitive transactions.
The onslaught of human-focused cyber attacks is complex and difficult to detect. This coincides with difficulty in recruiting specialist cyber security personnel. This skills gap affects companies across all sectors and all sizes but is more keenly felt in multinational corporations. This is because these companies tend to have more complex security systems and procedures in place and, if they are struggling to recruit experienced cyber security managers and directors, then the risks can be exacerbated.
Unsurprisingly, money motivates most cybercriminals and crimes such as Business Email Compromise (BEC) centre on stealing money directly. The cost of BEC crimes typically run into the millions and the richest companies by revenue are at risk. Members of staff that specifically look after money transfers within these companies are especially vulnerable.
Typically, a larger organisation will have more customer data to target. The more well-known a company is amongst the general population, the bigger the internal databases. This is especially true for popular e-commerce websites that operate internationally. If these sites sell a wide range of lower value, everyday products, then their customer databases swell in size as numerous transactions from new and existing customers are processed hour-by-hour, day-by-day.
A larger organisation is likely to be part of a supply chain and/or use third-party vendors. Supply chain visibility (and the employees therein) can be a challenge that exacerbates cyber security issues. While a huge, global organisation may have invested substantial time, money and effort into IT security, the external firms plugged into their wider supply chain network may not have followed suit.
Firms with several thousand employees often have more remote workers or support home working on a larger scale. Moreover, with businesses that operate internationally, these workers can be dispersed overseas and in a variety of countries. Work from home employees are ideal targets for cybercriminals as they are more likely to fall outside of the control of the usual security perimeter. Access control risks are also greater as an employee’s home won’t have the same procedures in place as the corporate headquarters, for example.
The European Union Agency for Cybersecurity (ENISA) report into the cyber-threat landscape found that 95% of phishing emails need a human being to initiate a malware infection. Cutting the human factor out of a cyber attack leaves businesses substantially more secure. Security Awareness Training at scale provides the method to cut the attack cycle before it results in malware infection or a data breach. However, Security Awareness Training at the level required for large enterprises has certain pitfalls that arise time and time again and must be avoided.
It stands to reason that the more employees you have to train in cyber security, the more complex things can become. In sharp contrast to an SME with a small number of staff in one central location, a unique set of challenges arise as you go about training thousands upon thousands of employees in a variety of locations around the globe.
Here at MetaCompliance, we have been providing Security Awareness Training to a wide variety of multinational companies since 2015. We know the common pitfalls that trip up the biggest businesses in the world as they train vast numbers of employees in cyber security. Take a look at our free 'Security Awareness Training For Large Enterprises' guide – and make sure your company isn’t falling foul of any of the 6 points. Or why not request a free 30-minute demo and see our training platform in action?
Request a free demo today and see how our world-class cyber Security Awareness Training could benefit your organisation.
The demo only takes 30 minutes of your time and you don’t need to install any software.