If phishing email were a marketing campaign, it’d be your company’s most successful one.
While the average B2B email click-through rate struggles to break 3% (Mailchimp), phishing campaigns regularly achieve 10–20%. That means cybercriminals are not only getting through your filters—they’re outperforming your marketing team when it comes to employee engagement.
The difference? One click on a phishing email doesn’t generate leads. It generates losses.
A Phishing Email Click Is More Than a Mistake. It’s a Financial Risk.
Phishing emails remain the most common initial attack vector for data breaches. According to the 2024 IBM Cost of a Data Breach Report, the average cost of a breach is now $4.45 million — a 15% increase over the past three years. A single phishing email, with just one wrong click, can lead to devastating consequences that go far beyond the immediate damage.
Behind these costs are real, long-term repercussions:
- Operational disruption (average time to identify and contain a breach: 277 days)
- Legal and regulatory fines (especially under GDPR and NIS2 regulations, which are stricter than ever)
- Reputational damage and customer churn (customers are less likely to trust a company after a data breach, especially if it involves a phishing email)
- Loss of intellectual property or sensitive data (trade secrets and client information are prime targets in phishing scams)
If 10% of your workforce is likely to click on a phishing link in just one phishing email, what’s the potential exposure per campaign? How many phishing emails are landing in inboxes across your organisation each week? The sheer volume of these threats means the risks are exponential.
A Click Is More Than a Mistake. It’s a Financial Risk
Phishing remains the most common initial attack vector for data breaches. According to the 2023 IBM Cost of a Data Breach Report, the average cost of a breach is now $4.45 million – 15% increase over the past three years.
Behind these costs are real consequences:
- Operational disruption (average time to identify and contain a breach: 277 days)
- Reputational damage and customer churn
- Loss of intellectual property or sensitive data
If 10% of your workforce is likely to click on a phishing link, what’s the potential exposure per campaign? How many of those campaigns are landing in inboxes each week?
Phishing Email Security Isn’t Just IT’s Problem, It’s a Boardroom Issue.
When phishing emails are seen solely as a technical issue, solutions often revolve around filters, firewalls, and endpoint protection. But the truth is, phishing attacks aren’t breaking in through these defenses — they’re being invited in by your people. Phishing emails target human behaviour, and technology alone isn’t enough to stop them.
The real risk lies in human decision-making, and this is where technology falls short. Phishing emails take advantage of moments of human error, which can’t be fully prevented with filters or automated security systems alone. That’s why leading organisations are shifting their approach from reactive incident response to proactive behavioural change.
A 2023 Gartner report highlights that security awareness training that focuses on changing behaviour — rather than just ensuring compliance — can reduce security incidents by up to 70%. Phishing emails rely on the human element, and the only way to defend against them is to empower your people with the knowledge and skills to recognise and resist these threats.
Every click on a phishing email is a decision, and every decision carries a cost — financial, reputational, and operational. Reducing phishing click rates is not about adding more policies; it’s about transforming your people into your strongest defense. This means investing in:
- Engaging, scenario-based training to make employees better prepared
- Behavioural data to identify high-risk users and provide targeted support
- Continuous reinforcement, not just once-a-year training, to keep phishing awareness top of mind
Phishing Email Risk Reduction Has a Clear ROI
The good news? Investing in human-centric security awareness programs can deliver significant returns. Organisations that have adopted this approach have reported:
- Up to 90% reduction in phishing simulation click rates
- Decreased incident response costs
- Improved compliance posture and audit outcomes
When you prevent just one click on a phishing email, you’re not only protecting data — you’re protecting millions in potential losses. The return on investment for reducing phishing email risks is clear and measurable. Every click prevented is a win for your business’s bottom line.
Ready to See What One Phishing Email Click Could Cost You?
Chat with one of our experts today to understand how much risk you could remove from your organisation. The cost of inaction is far greater than the cost of proactive defense against phishing emails.
