Explore Our Customised Security Awareness Training and Human Risk Management Solutions - Equip your team with the essential skills to defend against modern cyber threats. Our platform offers everything from phishing simulations to comprehensive policy management, empowering your workforce to enhance security and ensure compliance effectively.
Schedule Your Annual Awareness Campaign In A Few Clicks
Stop Phishing Attacks In Their Tracks With Award-Winning Phishing Software
Cyber Security eLearning to Explore our Award-Winning eLearning Library, Tailored for Every Department
Simplify Policy, Privacy, and Incident Management for Total Compliance
Explore the versatility of our solutions across diverse industries. From the dynamic tech sector to healthcare, delve into how our solutions are making waves across multiple sectors.
Creating A First Line Of Defence For Financial Service Organisations
A Security Awareness Training Solution For Large Enterprises
Engaging Security Awareness Training For The Education Sector
Transforming Security Awareness Training In The Tech Industry
A Go-To Security Awareness Solution For Governments
Embed A Culture Of Security Awareness - Even At Home
See Our Tailored Security Awareness For Healthcare Workers
Support Your Nis2 Compliance Requirements With Cyber Security Awareness Initiatives
An Indispensable Resource For Creating A Culture Of Cyber Awareness
Educate Employees About How To Detect And Prevent Phishing Attacks
Create A Security-Conscious Culture And Promote Awareness Of Cyber Security Threats
A Glossary Of Must-Know Cyber Security Terms
Download Our Free Awareness Assets To Improve Cyber Security Awareness In Your Organisation
The Ultimate Guide To Implementing Effective Cyber Security Elearning
Download These Complimentary Posters To Enhance Employee Vigilance
Hear How We’re Helping Our Customers Drive Positive Behaviour In Their Organisations
Audit Your Awareness Training And Benchmark Your Organisation Against Best Practice
With 18+ years of experience in the Cyber Security and Compliance market, MetaCompliance provides an innovative solution for staff information security awareness and incident management automation. The MetaCompliance platform was created to meet customer needs for a single, comprehensive solution to manage the people risks surrounding Cyber Security, Data Protection and Compliance.
Learn Why Metacompliance Is The Trusted Partner For Security Awareness Training
Join Us and Make Cybersecurity Personal
Meet the MetaCompliance Leadership Team
We Make It Easier To Engage Employees And Create a Culture of Cyber Awareness
New features, fixes, and other improvements to help you get the most out of MyCompliance.
We have introduced a new ‘Date of Last Connection’ column in the MetaEngage Clients Report. This update provides administrators with greater visibility into end users most recent connections with the metaengage client, making it easier to identify why some users have not yet received their content.
Admins can now customise the tiles displayed on the user homepage and the MyCompliance Teams App. This feature ensures users see only relevant modules, enhancing focus and engagement with key security and compliance tasks.
Features & Benefits:
Buttons on policies will now be grouped into a drop-up menu when they exceed the available screen width. Users can effortlessly view and access all the options in a compact, user-friendly manner, regardless of the number of buttons.
With this enhancement, we address a usability gap, ensuring our PDF viewer meets expectations for accessibility and functionality.
Introducing an automated timing setting for long-term leave user statuses. Admins will now have the ability to set specific durations for long-term leave, ensuring that user statuses are automatically updated when the leave period ends. The system also provides the flexibility to keep users on indefinite long-term leave, with manual reactivation only when needed.
Features & Benefits:
We are excited to introduce localised notifications on our Teams App. This new feature ensures that notifications are automatically delivered in the user’s preferred language, if one is set.
Localising the user interface & notifications of our MyCompliance Teams App ensures employees worldwide can clearly understand and engage with compliance tasks, reducing errors, boosting completion rates, and improving security awareness across the organisation.
Admins can now rearrange entire sections simply by dragging and dropping during the template creation phase. This eliminates the need to rebuild sections from scratch, saving valuable time and reducing admin workload.
Benefits:
This update simplifies course deployment, helping you build and launch courses more efficiently.
We’re excited to release Risk Score Insights, a new enhancement to the Employee Risk Score feature. This addition offers greater transparency into the user behaviour that is impacting their risk scores.
Key Features:
Administrator Updates
End User Updates
This update enables admins to make informed decisions to help reduce risk and empowers employees to proactively manage their risk scores. Please see the following articles for more information:
We have made some exciting new user experience enhancements to MetaEngage. These updates are only available on the MetaEngage v2 Client. More info here.
Here’s what’s new:
To take advantage of these updates, we recommend users restarting their machines (or scheduling a force restart) to ensure they are on the latest version of the client. These updates are only available for customers who have installed MetaEngage Client v2.
We have released a minor update to our privacy module to allow the renaming of the “System” section title across all of the privacy registers.
Benefits
Problem
Some customers only use the MyCompliance Teams App for completion of content. Therefore, end users lack visibility into their risk scores and this gap leaves employees unaware of their security risk to the organisation.
Solution
We have released a dedicated area within the MyCompliance Teams to display end users’ risk scores. This ensures immediate visibility without needing to access the platform directly. Risk Score will only be available for customers that have the ‘Admin & End User Dashboard’ enabled.
Features & Benefits
Global organisations often face challenges in delivering a seamless user experience and ensuring employees fully engage with compliance platforms and security tasks. Language barriers can hinder understanding of critical information, reduce engagement, and impact the effectiveness of training, policy reviews, and notifications.
To address this issue and improve engagement we have introduced the language bot on the homepage.
These updates are available on the latest version of MyCompliance Teams App, v4.
We’ve redesigned the Company Edit page to enhance navigation and streamline the user experience, making it easier to manage settings. Key updates include:
These changes ensure smoother navigation and make configuring platform settings more intuitive.
The new Risk Score Customisation feature enables customers to adjust the weighting of key risk factors, including content completion, quiz performance, and phishing simulation interactions, to help ensure the scores better reflects the most critical risks to your organisation.
Key Benefits:
For more information, please view the following knowledge articles:
Guidance for customising Employee Risk Scores
Updates to Employee Risk Scores
Organisations had limited visibility into their email suppression lists within the MyCompliance platform, leading to challenges in ensuring that targeted content reaches the right audience. This lack of transparency increases the risk of non-compliant conversations.
We are introducing the Suppression List report, designed to empower security leaders and their teams by providing direct access to AWS email suppression lists within the MyCompliance application (registration and content notification emails – not phishing emails). This feature enhances transparency, streamlines processes, and enables proactive management of email deliverability issues. More info here
We’ve extended the maximum delay between steps in a triggers campaign from 5 days to 30 days. This update allows admins to create longer campaigns, such as onboarding sequences or high-touch campaigns for users who require more guidance which are crucial for reinforcing training and improving compliance over time.
Additionally, the ‘preview’ function has been added to the first step of the campaign, allowing admins to easily review the content before it is deployed.
Admins now have the flexibility to delete fusion templates before they’ve been published. This enhancement allows for more control and reduces potential clutter from unused templates.
We’ve enhanced the user experience by giving Cyber Police a dedicated and prominent space in the ‘Not Typical eLearning’ tile on the Teams app homepage. This change not only makes the content easier to find but also encourages engagement with more dynamic, story-driven security training.
Problem – Admins were finding it difficult to manage reminder emails effectively due to the lack of flexibility over reminder frequency and timing. These limitations made it hard to align reminder systems with internal compliance standards and escalation processes, which is critical to managing human risk.
Solution – We are introducing enhanced customisation for reminder emails, providing you with full control over when and now, how often they are sent. With this update, you can adjust reminder frequencies to weekly, bi-weekly or monthly. This flexibility allows you to align reminders with your organisation’s compliance criteria.
Value – Our admins understand the importance of timely, relevant reminders in driving compliance and reinforcing security behaviours. This update gives you the flexibility and control needed to optimise engagement with training programs that are crucial to reducing human risk.
We have introduced ISO 27001:2022 as a new category, allowing customers to assign policies and other content directly to the latest ISO standard. This ensures clear organisation and documentation of compliance efforts, which is critical during ISO audits. The ISO 27001:2013 category will remain available to support existing content. View more.
Features & Benefits:
Security leaders are increasingly concerned about how well their teams understand and retain critical security training. However, current reporting lacks insight into how many attempts it takes for users to successfully pass a course quiz. This lack of visibility makes it challenging to assess comprehension levels and identify potential human risks within the organisation.
We have introduced a new feature in the Fusion Course Analysis report that tracks the number of attempts users make to pass a quiz. This enhancement will provide administrators with deeper insights into user performance, allowing for more informed decision-making around training effectiveness and potential areas of vulnerability.
Features & Benefits:
The ability to track quiz attempts provides a clearer picture of how effectively users are learning and retaining crucial security information. By leveraging these insights, you can tailor training initiatives, address potential weaknesses early on, and ultimately foster a more security-conscious culture within your organisation.
This feature addresses the need for a more modern and streamlined user interface by refreshing the design of the DACH Outlook Web App Plugin, including the logo and customer-facing messages or modals seen by end users when reporting emails. Implementing this feature leads to an improved user experience by providing a cleaner, fresher look throughout the button and all associated modals. By adopting this feature, organisations can benefit from a more cohesive and professional appearance, enhancing both usability and visual appeal for end users.
This feature addresses the limitations in learning experience content for multilingual phishing simulations by enabling the use of all types of Learning Experience formats beyond video.
By allowing admins to choose from a wider range of content types for their phishing simulation learning experience, this enhancement improves flexibility and caters to different learning preferences, leading to better comprehension and retention for users in multilingual environments.
Implementing this feature leads to a more tailored and effective approach to cybersecurity training across diverse linguistic groups.
By adopting this feature, businesses can achieve higher engagement and improved training outcomes in phishing simulations, ensuring a more robust defense against phishing attacks.
Some customers faced challenges when the original reporter decided to leave the organisation, incident ownership defaults to the administrator, with no option of reassign the incident to another individual. Also, the incident reporter was not visible across all our reports, which in turn took longer to track accountability.
Features:
We have added a new “Change Incident Reporter” option allows administrators to reassign incident ownership easily.
Additionally, we have enhanced the Incident Report and Summary views by adding the “Incident Reporter” to these reports. This provides clear visibility into who reported each incident across all our reports.
Benefits:
To help improve navigation, we have integrated the Assessment Creator and Assessment Reporting features as tiles directly onto the main Privacy Admin homepage and moved their positions on the left navigation panel.
Features & Benefits:
This improvement helps streamline the user navigation and enables data protection & security teams to have quick access to some of the most used features.
This feature addresses the problem of only recording end user IP addresses when they complete the phish learning experience causing confusion and inconsistencies in phish reporting.
By updating the phish reporting mechanism to record IP addresses when users click on a phish instead of when they open a learning experience, this feature solves the problem by providing clear and consistent data throughout reports.
Implementing this feature leads to increased credibility and accuracy in phish reporting, as IP addresses will be reliably recorded during the phish interaction, and organisations can trust the data for dispute resolution.
By adopting this feature, businesses can achieve enhanced data integrity, driving overall growth and success through improved trust and reliability in phishing simulation results.
This minor update has been made to the weekly “Export Audits” feature (available within the Overview Reports) to list the most recent audits first, instead of the oldest.
We’re excited to announce that Triggers is now Workflows, bringing a more powerful and intuitive automation experience. As part of this update, Workflows is moving to the main menu for easier access, and we’re introducing Template Workflows to help you automate key processes effortlessly.
Relocation – Triggers is now Workflows, accessible from the main menu.
Template Workflows – Get started quickly with pre-built automation for critical tasks.
Enhanced Automation – Set custom rules, trigger real-time actions, and streamline operations.
With Workflows, you can eliminate manual tasks, boost efficiency, and ensure seamless automation tailored to your needs. More info here
We’ve introduced a Bulk Delete Users feature that allows admins to upload a spreadsheet of users for deletion, streamlining the process and ensuring faster removal of inactive or unauthorized accounts. More info here
We are pleased to advise that SCORM transfer courses can now be downloaded in any of the following versions for use within a 3rd party LMS:
For more information on how to export Courses via SCORM Transfer click here.
You can now reset progress for any user that has started or completed a course. This feature is useful if the user is required to complete the course again, or if they experienced an issue when completing in the first instance. View More.
We’re introducing the ability to update templates in live courses. With this new functionality, admins can seamlessly update course content while maintaining the integrity of existing reports and campaign structures. By enabling minor version changes to templates, users accessing the course will automatically see the most current content.
By allowing seamless updates to live courses, admins can deliver dynamic, relevant training while preserving consistency and simplifying compliance.
Business Users can now make their courses public without needing Admin support. The “Make Private” option is now available for courses and policies when the “Access Target Tree” permission is enabled for Business Users, making content management more seamless and efficient. View more.
Your new ‘End User Homepage’ is now live. The homepage has been redesigned to improve usability, efficiency, and align with current design trends. The new layout prioritizes critical information, making it easier to identify and address security threats.
Animated/cartoon elements have been removed to create a more professional and focused environment.
Tiles can still be renamed or removed as required via the Company Edit > Platform Customisation.
For now, the admin homepage and the Team App will remain unchanged, however we are looking forward to refreshing these areas shortly too.
We have released an update to the Incident module called ‘Incident Rulebase’. The feature is designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant individuals or teams are alerted based on specific responses, reducing noise and improving the efficiency of incident response. View more.
Several elements have been updated on the video player to improve accessibility. These include the ability to enable subtitles via a keyboard, and a new speed option.
Subtitle Keyboard Control – Tab, combined with up & down arrows
New Speed Option – 0.5x
We’re excited to introduce the Mark Policy as Complete feature. This allows Administrators and Business Users to complete a policy audit on behalf of a user if they have already completed the policy outside of the MyCompliance platform.
This feature can be enabled within Company Edit > System Settings. Once enabled, Administrators can mark users policy audits as complete via the Policy Overview Report. View More.
We have made some changes to the risk score reports to ensure a more accurate reflection of your employee risk levels:
Users with No Risk Score will no longer be included in the Low-Risk segment of the Organisation Risk Levels and Preferred Departmental Training vs. Employee Risk charts.
To view users with No Risk Score, simply click on any segment of the chart, then apply the filter: Risk > No Risk Score. Users with no risk score will be displayed with a dash and users that are performing well across all risk factors will show as low risk with a score of 0. View more.
You can now set and view estimated course duration, helping users plan their training time more effectively. The Approx. Duration has been pre-populated for any published Fusion courses using a count of the duration’s of video content, however you can easily adjust this via Learning > Learning in Progress > Locate relevant Course > View > Settings tab > Approx. Course Duration > Update.
Fusion courses will now pause when users switch tabs or minimise their browser – ensuring, no training is missed.
We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.
Key Features
Benefits & Value Proposition
🌍 Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.
🎯 Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.
This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here
Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.
This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here
We’ve improved the user experience when completing policies with attached surveys.
Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.
We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:
This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.
Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.
We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.
Key Benefits:
This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.
The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user behaviour data (risk factors), previously excluded, can now be factored into employee risk scores. By extending the calculation window, organisations gain more accurate and comprehensive insights into user risk.
Key Benefits
The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as Policies, Surveys, and Courses, appears on end users’ desktops after login. This helps organisations prevent interruptions during critical tasks, particularly when users first connect in the morning.
Key Benefits
We have recently released Google Workspace User Provisioning which automates the onboarding and offboarding of users within the MyCompliance platform. This ensures accurate, up-to-date access control without the need for manual intervention.
Features & Benefits:
Why Use It?
Google Workspace User Provisioning automates user management, reducing errors and ensuring secure, up-to-date access control within MyCompliance.
We have now enabled admins to set up automated triggers that enrol new users into previously published courses based on specific conditions.
Features
Benefits
Request a free demo today and see how our world-class cyber Security Awareness Training could benefit your organisation.
The demo only takes 30 minutes of your time and you don’t need to install any software.
Request Demo - Header Test