Products

Explore Our Customised Security Awareness Training and Human Risk Management Solutions - Equip your team with the essential skills to defend against modern cyber threats. Our platform offers everything from phishing simulations to comprehensive policy management, empowering your workforce to enhance security and ensure compliance effectively.

Security Awareness Automation

Schedule Your Annual Awareness Campaign In A Few Clicks

Phishing Simulation

Stop Phishing Attacks In Their Tracks With Award-Winning Phishing Software

eLearning Content

Cyber Security eLearning to Explore our Award-Winning eLearning Library, Tailored for Every Department

Compliance Management

Simplify Policy, Privacy, and Incident Management for Total Compliance

Industries

Explore the versatility of our solutions across diverse industries. From the dynamic tech sector to healthcare, delve into how our solutions are making waves across multiple sectors. 


Financial Services

Creating A First Line Of Defence For Financial Service Organisations

Enterprises

A Security Awareness Training Solution For Large Enterprises

Education Sector

Engaging Security Awareness Training For The Education Sector

Tech Industry

Transforming Security Awareness Training In The Tech Industry

Governments

A Go-To Security Awareness Solution For Governments

Remote Workers

Embed A Culture Of Security Awareness - Even At Home

Healthcare Workers

See Our Tailored Security Awareness For Healthcare Workers

NIS2 Compliance

Support Your Nis2 Compliance Requirements With Cyber Security Awareness Initiatives

Resources

From posters and policies to ultimate guides and case studies, our free awareness assets can be used to help improve cyber security awareness within your organisation.

Resources Overview
Cyber Security Awareness For Dummies

An Indispensable Resource For Creating A Culture Of Cyber Awareness

Ultimate Guide To Phishing

Educate Employees About How To Detect And Prevent Phishing Attacks

Anti Phishing Policy

Create A Security-Conscious Culture And Promote Awareness Of Cyber Security Threats

A-Z Cyber Security Terminology

A Glossary Of Must-Know Cyber Security Terms

Free Stuff

Download Our Free Awareness Assets To Improve Cyber Security Awareness In Your Organisation

Dummies Guide To Cyber Security Elearning

The Ultimate Guide To Implementing Effective Cyber Security Elearning

Free Awareness Posters

Download These Complimentary Posters To Enhance Employee Vigilance

Case Studies

Hear How We’re Helping Our Customers Drive Positive Behaviour In Their Organisations

Cyber Security Behavioural Maturity Model

Audit Your Awareness Training And Benchmark Your Organisation Against Best Practice

About

With 18+ years of experience in the Cyber Security and Compliance market, MetaCompliance provides an innovative solution for staff information security awareness and incident management automation. The MetaCompliance platform was created to meet customer needs for a single, comprehensive solution to manage the people risks surrounding Cyber Security, Data Protection and Compliance.

Why Choose Us

Learn Why Metacompliance Is The Trusted Partner For Security Awareness Training

Careers

Join Us and Make Cybersecurity Personal

Leadership Team

Meet the MetaCompliance Leadership Team

Employee Engagement Specialists

We Make It Easier To Engage Employees And Create a Culture of Cyber Awareness

What's New in MyCompliance

New features, fixes, and other improvements to help you get the most out of MyCompliance.

21/11/2024
Platform
improved

Long Term Leave User Status

Introducing an automated timing setting for long-term leave user statuses. Admins will now have the ability to set specific durations for long-term leave, ensuring that user statuses are automatically updated when the leave period ends. The system also provides the flexibility to keep users on indefinite long-term leave, with manual reactivation only when needed.

long term leave

Features & Benefits:

  • Automated Status Update: Admins can set a reactivation date for users on long-term leave, allowing the system to automatically update their status after the specified period, eliminating the need for manual follow-up.
  • Flexible Leave Duration: Admins have the option to either set a specific leave period or keep the user in ‘long-term leave’ indefinitely, providing flexibility for different types of leave scenarios.

More information here

8/11/2024
Teams App
new

MyCompliance Teams App – Notifications in User’s Preferred Language

We are excited to introduce localised notifications on our Teams App. This new feature ensures that notifications are automatically delivered in the user’s preferred language, if one is set.

notification

Localising the user interface & notifications of our MyCompliance Teams App ensures employees worldwide can clearly understand and engage with compliance tasks, reducing errors, boosting completion rates, and improving security awareness across the organisation.

08/11/2024
Learning
new

Reorder Sections – Fusion Course

Admins can now rearrange entire sections simply by dragging and dropping during the template creation phase. This eliminates the need to rebuild sections from scratch, saving valuable time and reducing admin workload.

Benefits:

  • Streamlined Organisation: Quickly reorder sections without the hassle of recreating content.
  • Time-Saving Efficiency: Focus on enhancing course quality rather than managing content structure.

 

This update simplifies course deployment, helping you build and launch courses more efficiently.

reorder course sections

07/11/2024
Platform
improved

Risk Score Insights

We’re excited to release Risk Score Insights, a new enhancement to the Employee Risk Score feature. This addition offers greater transparency into the user behaviour that is impacting their risk scores.

risk admin

Key Features:

Administrator Updates

  • Detailed Risk Insights: A new ‘View Insights’ button is accessible from the organisational and departmental risk charts for each user, providing admins with clarity on why risk scores are fluctuating.
  • Addition of ‘Join Date’: Allows admins to easily identify why some users engagement levels could be low (such as new joiners).

 

End User Updates

  • User Visibility: End users can now see what risk factors and content contribute to their score, with quick access to complete outstanding content to encourage them to reduce their score & increase engagement.
  • Revisit Course Option: Users can see quizzes that they have performed poorly on and can revisit the course again to improve their knowledge in that area.
  • Tips to Improve Scores: End users will be provided with information on how their scores are calculated along with top tips to help reduce their score.

 

This update enables admins to make informed decisions to help reduce risk and empowers employees to proactively manage their risk scores. Please see the following articles for more information:

07/11/2024
MetaEngage
improved

MetaEngage User Experience Improvements

We have made some exciting new user experience enhancements to MetaEngage. These updates are only available on the MetaEngage v2 Client. More info here.

Here’s what’s new:

  • Remind Me Later Button: Allowing users quickly snooze the client if they don’t have time to complete.
  • Updated Snooze Text: Clearer messaging for users to understand what happens after they snooze the client.
  • Enhanced Toast Notification: Displays outstanding content for completion and deadline when the content will ‘lock out’.

Engage new image

 

 

 

 

To take advantage of these updates, we recommend users restarting their machines (or scheduling a force restart) to ensure they are on the latest version of the client. These updates are only available for customers who have installed MetaEngage Client v2.

25/10/2024
Privacy
improved

Editing of Privacy Register ‘System’ Section

We have released a minor update to our privacy module to allow the renaming of the “System” section title across all of the privacy registers.

Benefits

  • Clear, accurate labelling
  • Improved register management
  • Consistent updates across views and exports

system rename

25/10/2024
Teams App
improved

Risk Score for MyCompliance Teams App

Problem
Some customers only use the MyCompliance Teams App for completion of content. Therefore, end users lack visibility into their risk scores and this gap leaves employees unaware of their security risk to the organisation.

Solution
We have released a dedicated area within the MyCompliance Teams to display end users’ risk scores. This ensures immediate visibility without needing to access the platform directly. Risk Score will only be available for customers that have the ‘Admin & End User Dashboard’ enabled.

Features & Benefits

  • Risk Score visible within MyCompliance Teams
  • Seamless updates from the main platform
  • Supports both light and dark modes

risk in teams image

25/10/2024
Teams App
new

MyCompliance Teams App Homepage Translation

Global organisations often face challenges in delivering a seamless user experience and ensuring employees fully engage with compliance platforms and security tasks. Language barriers can hinder understanding of critical information, reduce engagement, and impact the effectiveness of training, policy reviews, and notifications.

To address this issue and improve engagement we have introduced the language bot on the homepage.

  • Language Selection Icon: Users can now easily switch the language of the homepage and other pages, improving accessibility and engagement.
  • Tailored User Experience: Employees will engage with content in their chosen language, boosting participation and adherence to compliance tasks.

These updates are available on the latest version of MyCompliance Teams App, v4.

Teams App language

18/10/2024
Platform
improved

Company Edit Page Improvements

We’ve redesigned the Company Edit page to enhance navigation and streamline the user experience, making it easier to manage settings. Key updates include:

  • Improved Layout: A new side navigation panel for the Settings, Risk Score and Platform Customisation pages.
  • Colour Theme Customisation: Now featuring smaller colour dots for theme selection, with an additional option to choose a theme layout.

These changes ensure smoother navigation and make configuring platform settings more intuitive.companyedit

18/10/2024
Platform
improved

Risk Score Customisation

The new Risk Score Customisation feature enables customers to adjust the weighting of key risk factors, including content completion, quiz performance, and phishing simulation interactions, to help ensure the scores better reflects the most critical risks to your organisation.

Key Benefits:

  • Tailor risk scoring for a more accurate reflection of employee behaviour.
  • Prioritise critical factors such as phishing simulations or training engagement.
  • Make informed, data-driven decisions to mitigate insider threats and address knowledge gaps.

For more information, please view the following knowledge articles:

Guidance for customising Employee Risk Scores

Updates to Employee Risk Scores

Risk Score Customisation image

14/10/2024
Platform
new

Suppression List Report

Organisations had limited visibility into their email suppression lists within the MyCompliance platform, leading to challenges in ensuring that targeted content reaches the right audience. This lack of transparency increases the risk of non-compliant conversations.

We are introducing the Suppression List report, designed to empower security leaders and their teams by providing direct access to AWS email suppression lists within the MyCompliance application (registration and content notification emails – not phishing emails). This feature enhances transparency, streamlines processes, and enables proactive management of email deliverability issues. More info here 

suppression list

11/10/2024
Campaigns
improved

Triggers Campaign

We’ve extended the maximum delay between steps in a triggers campaign from 5 days to 30 days. This update allows admins to create longer campaigns, such as onboarding sequences or high-touch campaigns for users who require more guidance which are crucial for reinforcing training and improving compliance over time.

Additionally, the ‘preview’ function has been added to the first step of the campaign, allowing admins to easily review the content before it is deployed.

triggers campaign

11/10/2024
Learning
improved

Fusion Generate

Admins now have the flexibility to delete fusion templates before they’ve been published. This enhancement allows for more control and reduces potential clutter from unused templates.

fusion generate

11/10/2024
Teams App
improved

‘Not typical eLearning’ tile

We’ve enhanced the user experience by giving Cyber Police a dedicated and prominent space in the ‘Not Typical eLearning’ tile on the Teams app homepage. This change not only makes the content easier to find but also encourages engagement with more dynamic, story-driven security training.

not typical elearning

11/10/2024
Platform
improved

Set frequency of email reminder notifications

Problem – Admins were finding it difficult to manage reminder emails effectively due to the lack of flexibility over reminder frequency and timing. These limitations made it hard to align reminder systems with internal compliance standards and escalation processes, which is critical to managing human risk.

Solution – We are introducing enhanced customisation for reminder emails, providing you with full control over when and now, how often they are sent.  With this update, you can adjust reminder frequencies to weekly, bi-weekly or monthly. This flexibility allows you to align reminders with your organisation’s compliance criteria.

Value – Our admins understand the importance of timely, relevant reminders in driving compliance and reinforcing security behaviours. This update gives you the flexibility and control needed to optimise engagement with training programs that are crucial to reducing human risk.

Frequency

27/09/2024
Platform
new

New ISO27001: 2022 Standard

ISO Logo

We have introduced ISO 27001:2022 as a new category, allowing customers to assign policies and other content directly to the latest ISO standard. This ensures clear organisation and documentation of compliance efforts, which is critical during ISO audits. The ISO 27001:2013 category will remain available to support existing content. View more.

Features & Benefits:

  • Up-to-date compliance: Align policies and content with latest ISO27001:2022, ensuring readiness for audits.
  • Seamless integration: Easily assign, filter, and manage content like other standards (NIST, PCI DSS).
  • Improved audit preparedness: Simplifies demonstrating compliance via the Category Overview Report, making audit processes faster and more effective.
27/09/2024
Learning
new

Track Number of Attempts on a Quiz

Security leaders are increasingly concerned about how well their teams understand and retain critical security training. However, current reporting lacks insight into how many attempts it takes for users to successfully pass a course quiz. This lack of visibility makes it challenging to assess comprehension levels and identify potential human risks within the organisation.

We have introduced a new feature in the Fusion Course Analysis report that tracks the number of attempts users make to pass a quiz. This enhancement will provide administrators with deeper insights into user performance, allowing for more informed decision-making around training effectiveness and potential areas of vulnerability.

Features & Benefits:

  • Detailed Attempt Tracking: Administrators can now see the exact number of attempts each user took to pass a quiz, providing a clear indicator of how well users are absorbing and retaining the training material.
  • Integrated Reporting: This new data is seamlessly integrated into the Fusion Course Analysis report, displayed alongside quiz scores, making it easy to analyse performance without additional tools or steps.
  • Custom and Embedded Quizzes: Whether it’s an embedded or a custom quiz, the number of attempts is tracked and reported, ensuring comprehensive coverage across all types.
  • Actionable Insights: By understanding how many attempts are needed, admins can identify users or groups who may need additional support, helping to reduce human risk and improve overall security posture.

fusion course quiz attempts

The ability to track quiz attempts provides a clearer picture of how effectively users are learning and retaining crucial security information. By leveraging these insights, you can tailor training initiatives, address potential weaknesses early on, and ultimately foster a more security-conscious culture within your organisation.

27/09/2024
Phish
improved

Refresh of DACH Outlook Web App Plugin

This feature addresses the need for a more modern and streamlined user interface by refreshing the design of the DACH Outlook Web App Plugin, including the logo and customer-facing messages or modals seen by end users when reporting emails. Implementing this feature leads to an improved user experience by providing a cleaner, fresher look throughout the button and all associated modals. By adopting this feature, organisations can benefit from a more cohesive and professional appearance, enhancing both usability and visual appeal for end users.

 

27/09/2024
Phish
improved

Ability to use all Learning Experiences Types for Multilingual Phish

This feature addresses the limitations in learning experience content for multilingual phishing simulations by enabling the use of all types of Learning Experience formats beyond video.

By allowing admins to choose from a wider range of content types for their phishing simulation learning experience, this enhancement improves flexibility and caters to different learning preferences, leading to better comprehension and retention for users in multilingual environments.

Implementing this feature leads to a more tailored and effective approach to cybersecurity training across diverse linguistic groups.

By adopting this feature, businesses can achieve higher engagement and improved training outcomes in phishing simulations, ensuring a more robust defense against phishing attacks.

05/09/2024
Incident
improved

Incident Reporter Updates

Some customers faced challenges when the original reporter decided to leave the organisation, incident ownership defaults to the administrator, with no option of reassign the incident to another individual. Also, the incident reporter was not visible across all our reports, which in turn took longer to track accountability.

Features:

We have added a new “Change Incident Reporter” option allows administrators to reassign incident ownership easily.

Additionally, we have enhanced the Incident Report and Summary views by adding the “Incident Reporter” to these reports. This provides clear visibility into who reported each incident across all our reports.

View more.

Benefits:

  • Flexibility: Reassign incidents to the right person, ensuring accurate ownership.
  • Clear Visibility: Quickly see who reported each incident without extra steps.
  • Improved Management: Maintain context and streamline incident handling, even when reporters leave.

Incident reporter image

22/08/24
Privacy
improved

Privacy User Experience Improvements

To help improve navigation, we have integrated the Assessment Creator and Assessment Reporting features as tiles directly onto the main Privacy Admin homepage and moved their positions on the left navigation panel.

privacy tiles

Features & Benefits:

  • Consistent Layout: Aligns with existing modules (Policy, Learning, Phish) for a unified user journey.
  • Ease of Access: Reduces training time by making key features readily accessible.

 

This improvement helps streamline the user navigation and enables data protection & security teams to have quick access to some of the most used features.

19/08/2024
Phish
improved

Populate IP address Column at point of Phish Interaction

This feature addresses the problem of only recording end user IP addresses when they complete the phish learning experience causing confusion and inconsistencies in phish reporting.

By updating the phish reporting mechanism to record IP addresses when users click on a phish instead of when they open a learning experience, this feature solves the problem by providing clear and consistent data throughout reports.

Implementing this feature leads to increased credibility and accuracy in phish reporting, as IP addresses will be reliably recorded during the phish interaction, and organisations can trust the data for dispute resolution.

By adopting this feature, businesses can achieve enhanced data integrity, driving overall growth and success through improved trust and reliability in phishing simulation results.

12/08/2024
Platform
new

MetaFlows

Manual interventions, routine tasks, and human error in processes all slow down human risk management initiatives and productivity on the platform.

MetaFlows is a dynamic rule-based engine that automates actions based on a set of predefined rules. It allows you to create custom rules for proactive responses and automated actions on the platform. This feature is designed to eliminate manual tasks, providing seamless automation tailored to your unique workflows.

  1. Rule-Based Intelligence: Set custom rules for tailored automation to save you time.
  2. Effortless Integration: Works with your existing modules.
  3. Real-time Triggers: Immediate actions based on events to ensure timely risk remediation.
  4. Scalability: Grows with your business needs.
  5. Audit and Reporting: Track and optimises workflows easily to demonstrate proactive risk management.

MetaFlows boosts efficiency, cuts down manual work, and reduces errors in human risk management. It helps teams focus on strategic tasks and strengthens your security posture with smart automation.

How to set up MetaFlows: More information here

08/08/2024
Survey
new

Export all survey responses

Introducing a new feature that allows admins to export all responses for one survey into excel.

Export Survey

Features:

  1. Export Button: Clearly visible export button in the survey analysis report.
  2. Excel Export Format: Exported Excel file containing structured data, including survey name, question number, question text, user details (if not anonymous), and response text.
  3. Anonymity Respect: Ensures anonymous surveys do not include user-identifiable information.

Benefits:

  1. Time Savings: Drastically reduces the time needed to review survey responses by enabling bulk data export.
  2. Enhanced User Experience: Simplifies the process for admins, making data analysis more accessible and straightforward.
  3. Data Analysis Support: Provides a structured format for survey data, facilitating deeper insights and more comprehensive analysis.

This new export feature is essential for improving awareness and managing human risk effectively within your organisation. By streamlining the data analysis process, it allows you to quickly identify trends from survey responses. This enables more informed decision-making and enhances the overall security posture.

08/08/2024
Platform
new

Registration Email available in 43 languages

Introducing a feature that sends the registration emails in users’ preferred languages. This enhancement ensures that all initial communications are compliant and comprehensible, improving the user experience and operational efficiency.

Features:

  1. Pre-made Language Registration Emails: Access to 43 pre-translated registration email templates.
  2. Customisable Templates: Ability to edit email templates to include logos and other customisations.
  3. Automated Language Selection: Registration emails are sent automatically in the user’s preferred language if that information is populated.

Benefits:

  1. Improved Efficiency: Eliminates the need for manual translation insertion, saving valuable admin time.
  2. Enhanced User Experience: Users receive emails in their preferred language, improving comprehension and engagement.

By ensuring that registration emails are sent in the user’s preferred language, it fosters better communication and understanding, reducing the risk of misinterpretation and non-compliance.

More info here

01/04/2025
new
Platform

Bulk Delete Users

We’ve introduced a Bulk Delete Users feature that allows admins to upload a spreadsheet of users for deletion, streamlining the process and ensuring faster removal of inactive or unauthorized accounts. More info here

21/03/2025
new
Learning

SCORM Transfer – New Versions Available

We are pleased to advise that SCORM transfer courses can now be downloaded in any of the following versions for use within a 3rd party LMS:

  • SCORM 1.2 (existing)
  • SCORM 2004 v2 (new)
  • SCORM 2004 v3 (new)
  • SCORM 2004 v4 (new)

For more information on how to export Courses via SCORM Transfer click here.

21/03/2025
new
Learning

New Course Feature – Reset Progress

You can now reset progress for any user that has started or completed a course. This feature is useful if the user is required to complete the course again, or if they experienced an issue when completing in the first instance. View More.Reset Audit

20/03/2024
new
Learning

Effortless Updates for Live Fusion Courses with Template Updates

We’re introducing the ability to update templates in live courses. With this new functionality, admins can seamlessly update course content while maintaining the integrity of existing reports and campaign structures. By enabling minor version changes to templates, users accessing the course will automatically see the most current content.

By allowing seamless updates to live courses, admins can deliver dynamic, relevant training while preserving consistency and simplifying compliance.

Update course

More information here

07/03/2025
improved
Platform

‘Make Content Private’ Available for Business Users

Business Users can now make their courses public without needing Admin support. The “Make Private” option is now available for courses and policies when the “Access Target Tree” permission is enabled for Business Users, making content management more seamless and efficient. View more.

make course private

 

04/03/2025
improved
Platform

Improved End User Homepage

Your new ‘End User Homepage’ is now live. The homepage has been redesigned to improve usability, efficiency, and align with current design trends. The new layout prioritizes critical information, making it easier to identify and address security threats.

mceclip1

Animated/cartoon elements have been removed to create a more professional and focused environment.

Tiles can still be renamed or removed as required via the Company Edit > Platform Customisation.

For now, the admin homepage and the Team App will remain unchanged, however we are looking forward to refreshing these areas shortly too.

View More

28/02/2025
new
Incident

Incident Rulebase

We have released an update to the Incident module called ‘Incident Rulebase’. The feature is designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant individuals or teams are alerted based on specific responses, reducing noise and improving the efficiency of incident response. View more.

Incident Rulebase

24/02/2025
improved
Learning

Video Player – Accessibility Updates

Several elements have been updated on the video player to improve accessibility. These include the ability to enable subtitles via a keyboard, and a new speed option.

Subtitle Keyboard Control – Tab, combined with up & down arrows

New Speed Option – 0.5x

Picture1

20/02/2025
improved
Policy

Mark Policy Audit As Complete

We’re excited to introduce the Mark Policy as Complete feature. This allows Administrators and Business Users to complete a policy audit on behalf of a user if they have already completed the policy outside of the MyCompliance platform.

This feature can be enabled within Company Edit > System Settings. Once enabled, Administrators can mark users policy audits as complete via the Policy Overview Report. View More.

Mark policy as complete

20/02/2025
improved
Platform

Risk Score Reporting Enhancements

We have made some changes to the risk score reports to ensure a more accurate reflection of your employee risk levels:

Users with No Risk Score will no longer be included in the Low-Risk segment of the Organisation Risk Levels and Preferred Departmental Training vs. Employee Risk charts.

To view users with No Risk Score, simply click on any segment of the chart, then apply the filter: Risk > No Risk Score. Users with no risk score will be displayed with a dash and users that are performing well across all risk factors will show as low risk with a score of 0. View more.

No risk score

12/02/2025
new
Learning

Course Duration Visibility

You can now set and view estimated course duration, helping users plan their training time more effectively. The Approx. Duration has been pre-populated for any published Fusion courses using a count of the duration’s of video content, however you can easily adjust this via Learning > Learning in Progress > Locate relevant Course > View > Settings tab > Approx. Course Duration > Update.

Duration

 

Learn how to update course duration

12/02/2025
new
Learning

Pause Fusion Course Playback

Fusion courses will now pause when users switch tabs or minimise their browser – ensuring, no training is missed.

Fusion Playback

Read more on how to enable this

10/02/2025
new
Phish

Excel Phish Attachment

We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.

Key Features

  1. Excel Attachments for Simulations
    • Admins can now include Excel files as phishing attachments, expanding the variety of simulation options available.
  2. Realistic User Flow
    • Clicking the embedded link in the Excel file redirects users to the Learning Experience selected by the admin.
  3. Enhanced Reporting
    • User interactions with Excel attachments are fully captured and reflected in key reports

Benefits & Value Proposition

🌍 Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.

🎯 Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.

This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here

24/01/2025
new
Phish

Phish Reports – IP Exemption

Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.

IP Exemption

This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here

 

23/01/2025
improved
Policy

Policy with Attached Survey Improvements

We’ve improved the user experience when completing policies with attached surveys.

Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.

attached survey

03/01/2024
new
Platform

New Trigger: Phish Failure

We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:

  • Automate Remediation: Enroll users in training or escalate issues instantly.
  • Deliver Targeted Feedback: Reinforce security lessons at the moment of failure.
  • Save Time and Resources: Scale responses with consistent automation.

phish failure

This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.

More info here

03/01/2025
new
Platform

Enhanced Platform Security with Multi-Factor Authentication (MFA)

Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.

  1. MFA Settings Customisation:
    • Admins can enable MFA through a dropdown setting under Company Edit.
    • Options include:
      1. MFA Disabled
      2. MFA for privileged users only (e.g., admins, non-end users)
      3. MFA for all users
  2. Authenticator App for MFA:
    • Users will complete MFA by entering a unique code generated by an authenticator app after providing their username and password.
  3. Seamless Registration & Login Flow:
    • Once MFA is enabled, users will be prompted to register their authenticator app during their next login.
    • Future logins will include an easy-to-follow MFA step, ensuring a secure and streamlined experience.

More info here

03/01/2025
improved
Platform

Localised Platform Experience from the Start

We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.

Key Benefits:

  • Streamlined Onboarding: Users see their preferred language from the start.
  • Time Savings: Eliminates the need for manual language selection.
  • Improved Usability: A localised interface enhances navigation and engagement.

This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.

More info here

03/01/2025
improved
Platform

Risk Score Calculation Time Period

The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user behaviour data (risk factors), previously excluded, can now be factored into employee risk scores. By extending the calculation window, organisations gain more accurate and comprehensive insights into user risk.

Risk Time Period

Key Benefits

  • Gain Deeper Insights: By including historical data (up to 3 years), you can uncover long-term trends and behaviours, providing a clearer understanding of user risk.
  • Improve Decision-Making: More accurate risk scores enable you to make better-informed decisions on training, compliance strategies, and risk mitigation.
  • Address Unrecognised Risks: Ensure long-term non-compliant users and repeated risky behaviours are no longer overlooked.
02/01/2025
improved
MetaEngage

MetaEngage Delivery Delay

The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as Policies, Surveys, and Courses, appears on end users’ desktops after login. This helps organisations prevent interruptions during critical tasks, particularly when users first connect in the morning.

engage delivery delay

Key Benefits

  • Prevent interruptions during critical work hours.
  • Deliver content at a controlled time after user login.
  • Ensure a smoother user experience without compromising engagement.
09/12/2024
new
Platform

Google Workspace User Provisioning

google2

We have recently released Google Workspace User Provisioning which automates the onboarding and offboarding of users within the MyCompliance platform. This ensures accurate, up-to-date access control without the need for manual intervention.

Features & Benefits:

  • Automated user provisioning & deactivation: Seamlessly add, update, or remove users as they join or leave.
  • Reduced administrative overhead: Eliminates manual directory updates, freeing up valuable time.
  • Real-time synchronisation: Immediate access control updates to minimise unauthorised access risks.
  • Single sign-on integration: Secure logins using Google credentials, improving security and user experience.
  • Google Groups & Departments: Ability to target Google Groups with content and report on the users assigned departments.

Why Use It?
Google Workspace User Provisioning automates user management, reducing errors and ensuring secure, up-to-date access control within MyCompliance.

06/12/2024
improved
Platform

Auto-Enrol Users in Published Courses using Triggers

We have now enabled admins to set up automated triggers that enrol new users into previously published courses based on specific conditions.

Features

  1. Dynamic Course Enrollment via Triggers
    • Admins can configure rules to enroll new users in courses automatically once conditions are met.
    • Includes a dropdown that lists published (non-campaign) or new trigger courses, ensuring the content is current and applicable.

enroll in course

Benefits

  • Maximised Utilisation of Existing Resources
    Ensures previously published courses continue to deliver value by targeting new learners.
  • Improved Efficiency
    Saves time by automating user enrolment, eliminating the need for manual assignments.
  • Enhanced Learning Coverage
    Guarantees that key risk management topics are consistently delivered to all relevant users.

More info here

05/12/2024
improved
MetaEngage

MetaEngage Client Report Update

We have introduced a new ‘Date of Last Connection’ column in the MetaEngage Clients Report. This update provides administrators with greater visibility into end users most recent connections with the metaengage client, making it easier to identify why some users have not yet received their content.

lastconnection

26/11/2024
new
Platform

Customise Tiles on Homepage and Teams App

Admins can now customise the tiles displayed on the user homepage and the MyCompliance Teams App. This feature ensures users see only relevant modules, enhancing focus and engagement with key security and compliance tasks.

customise tiles

Features & Benefits:

  • Seamless Experience Across Platforms: When modules are hidden on the homepage, they will also be hidden in the MyCompliance Teams App, providing a consistent and clutter-free experience across both platforms.
  • Improved User Focus: By removing irrelevant modules, users can focus on the most critical tasks.

More info here

22/11/2024
improved
Policy

Improved Button Accessibility for Policies

Buttons on policies will now be grouped into a drop-up menu when they exceed the available screen width. Users can effortlessly view and access all the options in a compact, user-friendly manner, regardless of the number of buttons.
policy button drop up
With this enhancement, we address a usability gap, ensuring our PDF viewer meets expectations for accessibility and functionality.