We have released a major change to the current Phish Creation workflow. This feature will ensure customers can review the full user experience ahead of publishing a phishing simulation. A step has been added to the workflow called ‘Preview’ which will replace the current ‘Send me a Copy’ functionality.

The Preview step will be mandatory ahead of publishing any phishing simulation. The creator of the phish will automatically be selected as a target for the preview and will have the option to add up to 4 additional users to preview the phish. This will send a Phish Preview to the selected users’ inbox.

The Phish Preview will allow the creator and additional previewers to review the following:

• Phish email template
• Data form (if attached)
• Attachment (if attached)
• Learning experience
• Exit summary

This will provide the full end user experience ahead of publishing the phish live. A successful preview must be run before the phish can be published. The Preview functionality will also help us ensure that the live phishing simulation will not get blocked and will be successfully delivered to your users.

We have added a new setting to the Company Edit page that provides customers with the option to hide completed archived policies from End Users. This setting was introduced to ensure that End Users who have previously completed (accepted) policies are not reading older versions of policies that are now out of date. View More.

We have added a new permission for Business Users permission for that will provide them with more flexibility for managing user groups that have been assigned to them.

The Business User (Advanced) Permission provides Business Users with the ability to bulk add, edit & disable Email-Based Users within User Management for their assigned User Groups.

Administrators will need to provide Business Users with access to this advanced permission if they want avail of this functionality.  More info can be found here.

We have made a minor update to the success notification that is displayed after completing a policy via Direct Access and Teams. We have replaced the trophy image with a green tick.

Our Departmental Series acknowledges the significance of providing security training customised to different job roles and their specific responsibilities.
We have recently launched HR, Marketing, and Finance titles, and now we have introduced three new Departmental Campaign Templates in English and Extended languages for our Premium Plus customers for these roles. Navigate to Campaign Templates to review and use these templates.

We have made a minor update to the Course Publish area to include an option to send a course completion email to end users once they have completed a course. This will aid direct access users who do not log into MyCompliance to easily prove to management that they have completed their training. The email template can be fully customized by the admin and is available in 43 languages.

If a certificate was added to the course, this will also be attached to the email as shown below:

This option will be available for Fusion, SCORM and MetaCompliance courses.

We have made an update to our pie chart reports so that it is easier for users to see the value of each segment at a glance. This removes the need for users hovering over a segment to see its value. The labels will also be visible when the reports are downloaded.

We have made a minor update to the Recurring Phish Victims Report to show customers the number of end user data entries on the overview without having to click into each individual user. We hope this change makes the report more user-friendly for our customers.

We have added a new ‘Contributors‘ button to privacy assessments that are in an ‘In Progress’ status, which allows the main assessment creators to invite other users to help with the completion of the assessment. View more.

The new Privacy Assessment Report will display the assessment questions in the same order as they appear within the Privacy Assessment. This will save customers a huge amount of time and effort from having to build a report via our existing Register Report. View more.

Additional configuration settings are now available within Phish Creation to allow you to customise the text on the banner that appears for end users above video learning experiences. We have updated the look and wording of the banner and made it editable so customers can tailor it to their requirements. We have also made the banner multi lingual so that end users will receive an enhanced experience.

The default banner will display as shown below if a customer chooses not to edit it:

We have made a minor update to Fusion Template Creation so that Admins can now clearly see which elements have been recently used within courses:

Customers can hover over this tag to see the name of the course and the date it was published:

A business user will only see the tag related to content that was published to their designated user group. This update will assist our customers to ensure they are not repeatedly using the same content for their courses and will in turn increase end user engagement.

Additional configurations settings are available to allow you to further customise the recipients and the content of the management emails. View more.

1. Send Email To – By default, this option is set to both ‘Supervisor & Supervisor Manager‘. However, this can be adjusted so that only the user’s direct Supervisor will be alerted.
2. Email Frequency – By default, this option is set to ‘Monthly‘. However, this can also be adjusted to send the email on a weekly basis instead.
3. Content Type – By default, both ‘Mandatory’ & ‘Optional’ will be selected. However, one of these can be omitted as required.

If you have opted to send the notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in their preferred language. View more.

The purpose of the Uncompliant Email functionality is to support you in increasing adoption and engagement amongst your staff.

New additional fields have been added to the Customer API Overview Report calls. These have been added to bring this data in line with the data you would receive from the Overview reports on the platform. View More.

A new parameter has also been added to the GetAllCourses & GetAllContent calls to allow content to be refined per state. View More.

We have added 2 additional features to the OWA Phish plugin:

• Forward reported emails as an attachment to inbox – View More.
• Ability to report emails from a Shared Mailbox* – View More.

*Please note there are pre-requisites that are required for these updates, for example for the Shared Mailbox feature, a new plugin will be required, a Global Admin will also have to accept additional O365 permissions, and the end users of the shared mailboxes must have delegated ‘send as’ permissions to the mailbox. These new updates are optional so please speak to your MetaCompliance Representative if you wish to avail of these updates.

We have expanded the detail provided in the Overview Reports to include the following new columns as options which can be viewed:

• State – The current state of the content, Publish or Archive.
• SCIMPostcode – For SCIM Provisioning customers, end user’s postcode.
• SuccessStatus – For SCORM Courses, information on if the quiz was passed or failed.
• TimeSpent – Time taken for each user to complete assigned course.

Within the Learning Overview Report, you will now be able to view a Time Spent column which will calculate how long it takes an end user to complete a fusion course. If a user completes a fusion course over multiple sessions the time will be added together to get a true reflection of how long they spent completing the content.

We have made changes to the Exit Summary to allow for more customisation from an administrator perspective. Editing tools have been added to allow you to edit and personalize the Exit Summary that is displayed to your end users when they complete the learning experience to present a more personalized approach. View More.

We have recently expanded the capabilities when choosing to send a phish in multiple languages. You will now be able to use multi language phish within Campaigns and Phish Remediation. All you need to do is set up your multi language phish and choose ‘Manage in Campaign’.

We have also introduced the ability to use ‘Create Your Own Phish’ as an option when creating a multi language phish. This means you will be able to edit our MetaCompliance phish templates or create your own phish for each language that you choose.

Lastly, we have added the ability to edit the exit summary and learning experience button text for each language so that overall, your end users receive a more localised experience. View More.

We have some new features to help accelerate your Privacy Assessment Reviews.

Reviewers now have the option to resolve comments and the ability to edit existing comments. View More.

We have also added a ‘Comments Tracker’, which allows Reviewers and Respondents to easily see which comments are open along with the comments that have been resolved. A useful ‘View Comment’ button has been added that will link you directly to the comment. View More.

We have made a minor update to how policy sections are viewed by end users. The policy sections primary position will now be visible within the right-hand side panel, rather than having to click to view what other sections are available.

We have also added new Next & Back buttons to help end users with navigating through the policy sections.

We have released highly request customer feature that will allow Business Users to have more advanced reporting.

The new permission will allow Business Users to view audits within the Overview Reports for all users that they have been assigned to manage (i.e. User Groups, SCIM Groups or AD Collectives). View More.