What's New

The first phase of the new Overview report has now been released. The report will also be available for additional modules over the coming weeks.

This Report presents the Completion levels for all published Policies, helping you to view at a glance, the adoption rates for all Policies within one table. You can also export the Report and Chart as required.

Whilst we will be adding this report to additional Modules within the next few weeks, we will also be enhancing this to allow a further drill through from here. This will provide audit style reports for you to view the full list of users who have completed their assigned content, and also the users still to complete.

We have added the ability to now remove individual steps from your Campaign, without the need to end the full Campaign. You can simply ‘Stop’ any required steps as needed, taking them out of circulation for existing and new users. The step will remain within the flow builder in an inactive state, so that all reporting still remains within the platform.

The option to ‘Delete’ Campaigns has now been added to the Campaign Table. If selected, the Campaign will be permanently deleted from the MyCompliance Platform.

Any Content linked to the Campaign selected for deletion will be switched to either an ‘Archived’ or ‘Campaign’ state.

Archived State – Content that has been sent to users in the past will now be Archived. You will still have the ability to review the corresponding reporting for this content however end users will be unable to access. If required, you can also delete this content via the relevant ‘In Progress’ table.

Campaign State – Either this content has not yet been sent to users, or is a blog. When this is returned back to a ‘Campaign’ state you can reuse this in another campaign if required.

The MyCompliance Reporting menu has been updated to align all Modules with their available reports. This is just one of the changes coming to the Reporting area this year, we will provide further information as new updates are available.

Also to note, the User Status Report has been rehomed under the ‘Usage’ header.

This new functionality provides MetaCompliance customers with the ability to customise the MyCompliance URL. In doing this, users can visit a platform that feels more familiar as the company name will be located within the URL. The URL will be constructed as below:

https://customername.metacompliance.com

The MetaCompliance Customer Experience Team are on hand to help you switch to a Custom MyCompliance URL – this will involve a small migration project which we can assist with.

Please feel free to contact [email protected] or your Customer Success Manager if you would like to proceed with this change.