10/08/2025
Platform
improved
Workflow Enhancements
We’ve made several updates to Workflows to give customers more control over who the workflow rules apply to and to increased mitigation for high risk users. More info here.
What’s new:
- Group-based workflows
You can now set workflows to run only for users in a specific group. - Risk score workflow
You can now create a workflow that notifies a user’s manager, enrol them on a course or campaign when they reach a specific risk level.
Why it matters
- More control over who receives notifications, courses and campaigns
- Increased mitigation for medium and high risk users
Customers can start using these updates now by going to Workflows and clicking the + icon under step 2. The risk score step will only be available if ‘Monthly’ has been selected for step 1.