What's New in MyCompliance

To make cross-referencing reports easier, we’ve enhanced our overview audits to include key user details – all in one place.

Now, when exporting audits, you’ll have access to these additional fields:
✅ Role
✅ Registered Date
✅ Username
✅ Group Name (shows you all groups a user is in)
✅ Join Date
✅ Category

With this update, you can export all relevant user and audit data from a single location – no more jumping between different reports. More info here

Further to this, an additional column has also been added to the Learning Overview report to indicate if a user completes an available Pre-test – ‘Completed Pre-test’. More info here

This minor update has been made to the weekly “Export Audits” feature (available within the Overview Reports) to list the most recent audits first, instead of the oldest.

• Automatic Branding on Phish – Company logos are now automatically applied to simulations and exit summaries for a consistent experience, with the option to override per simulation. More info here
• Template-Specific Learning Experiences – Assign different training content to each phishing template, ensuring more relevant learning for users.
• Difficulty Ratings – Filter templates by Easy, Intermediate, or Advanced levels to align with training objectives. More info here
• Data Forms Filter – Easily identify phishing templates that support form attachments, simplifying campaign setup.

• Multi-Lingual Custom Learning Experiences – Create and manage custom learning experiences in multiple languages with a streamlined HTML copy function.
• Simplified Learning Experience UI – Policy and survey Learning Experiences have been removed to focus on the most effective training options.

We’re excited to announce that Triggers is now Workflows, bringing a more powerful and intuitive automation experience. As part of this update, Workflows is moving to the main menu for easier access, and we’re introducing Template Workflows to help you automate key processes effortlessly.

What’s New?

• Relocation – Triggers is now Workflows, accessible from the main menu.

• Template Workflows – Get started quickly with pre-built automation for critical tasks.

• Enhanced Automation – Set custom rules, trigger real-time actions, and streamline operations.

With Workflows, you can eliminate manual tasks, boost efficiency, and ensure seamless automation tailored to your needs. More info here

We’ve introduced a Bulk Delete Users feature that allows admins to upload a spreadsheet of users for deletion, streamlining the process and ensuring faster removal of inactive or unauthorized accounts. More info here

We are pleased to advise that SCORM transfer courses can now be downloaded in any of the following versions for use within a 3^rd party LMS:

• SCORM 1.2 (existing)
• SCORM 2004 v2 (new)
• SCORM 2004 v3 (new)
• SCORM 2004 v4 (new)

For more information on how to export Courses via SCORM Transfer click here.

You can now reset progress for any user that has started or completed a course. This feature is useful if the user is required to complete the course again, or if they experienced an issue when completing in the first instance. View More.

We’re introducing the ability to update templates in live courses. With this new functionality, admins can seamlessly update course content while maintaining the integrity of existing reports and campaign structures. By enabling minor version changes to templates, users accessing the course will automatically see the most current content.

By allowing seamless updates to live courses, admins can deliver dynamic, relevant training while preserving consistency and simplifying compliance.

More information here

Business Users can now make their courses public without needing Admin support. The “Make Private” option is now available for courses and policies when the “Access Target Tree” permission is enabled for Business Users, making content management more seamless and efficient. View more.

Your new ‘End User Homepage’ is now live. The homepage has been redesigned to improve usability, efficiency, and align with current design trends. The new layout prioritizes critical information, making it easier to identify and address security threats.

Animated/cartoon elements have been removed to create a more professional and focused environment.

Tiles can still be renamed or removed as required via the Company Edit > Platform Customisation.

For now, the admin homepage and the Team App will remain unchanged, however we are looking forward to refreshing these areas shortly too.

View More

We have released an update to the Incident module called ‘Incident Rulebase’. The feature is designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant individuals or teams are alerted based on specific responses, reducing noise and improving the efficiency of incident response. View more.

Several elements have been updated on the video player to improve accessibility. These include the ability to enable subtitles via a keyboard, and a new speed option.

Subtitle Keyboard Control – Tab, combined with up & down arrows

New Speed Option – 0.5x

We’re excited to introduce the Mark Policy as Complete feature. This allows Administrators and Business Users to complete a policy audit on behalf of a user if they have already completed the policy outside of the MyCompliance platform.

This feature can be enabled within Company Edit > System Settings. Once enabled, Administrators can mark users policy audits as complete via the Policy Overview Report. View More.

We have made some changes to the risk score reports to ensure a more accurate reflection of your employee risk levels:

Users with No Risk Score will no longer be included in the Low-Risk segment of the Organisation Risk Levels and Preferred Departmental Training vs. Employee Risk charts.

To view users with No Risk Score, simply click on any segment of the chart, then apply the filter: Risk > No Risk Score. Users with no risk score will be displayed with a dash and users that are performing well across all risk factors will show as low risk with a score of 0. View more.

You can now set and view estimated course duration, helping users plan their training time more effectively. The Approx. Duration has been pre-populated for any published Fusion courses using a count of the duration’s of video content, however you can easily adjust this via Learning > Learning in Progress > Locate relevant Course > View > Settings tab > Approx. Course Duration > Update.

Learn how to update course duration

Fusion courses will now pause when users switch tabs or minimise their browser – ensuring, no training is missed.

Read more on how to enable this

We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.

Key Features

1. Excel Attachments for Simulations
   • Admins can now include Excel files as phishing attachments, expanding the variety of simulation options available.
2. Realistic User Flow
   • Clicking the embedded link in the Excel file redirects users to the Learning Experience selected by the admin.
3. Enhanced Reporting
   • User interactions with Excel attachments are fully captured and reflected in key reports

Benefits & Value Proposition

🌍 Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.

🎯 Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.

This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here

Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.

This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here

We’ve improved the user experience when completing policies with attached surveys.

Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.

We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:

• Automate Remediation: Enroll users in training or escalate issues instantly.
• Deliver Targeted Feedback: Reinforce security lessons at the moment of failure.
• Save Time and Resources: Scale responses with consistent automation.

This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.

More info here

Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.

1. MFA Settings Customisation:
   • Admins can enable MFA through a dropdown setting under Company Edit.
   • Options include:
     1. MFA Disabled
     2. MFA for privileged users only (e.g., admins, non-end users)
     3. MFA for all users
2. Authenticator App for MFA:
   • Users will complete MFA by entering a unique code generated by an authenticator app after providing their username and password.
3. Seamless Registration & Login Flow:
   • Once MFA is enabled, users will be prompted to register their authenticator app during their next login.
   • Future logins will include an easy-to-follow MFA step, ensuring a secure and streamlined experience.

More info here

We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.

Key Benefits:

• Streamlined Onboarding: Users see their preferred language from the start.
• Time Savings: Eliminates the need for manual language selection.
• Improved Usability: A localised interface enhances navigation and engagement.

This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.

More info here

The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user behaviour data (risk factors), previously excluded, can now be factored into employee risk scores. By extending the calculation window, organisations gain more accurate and comprehensive insights into user risk.

Key Benefits

• Gain Deeper Insights: By including historical data (up to 3 years), you can uncover long-term trends and behaviours, providing a clearer understanding of user risk.
• Improve Decision-Making: More accurate risk scores enable you to make better-informed decisions on training, compliance strategies, and risk mitigation.
• Address Unrecognised Risks: Ensure long-term non-compliant users and repeated risky behaviours are no longer overlooked.

The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as Policies, Surveys, and Courses, appears on end users’ desktops after login. This helps organisations prevent interruptions during critical tasks, particularly when users first connect in the morning.

Key Benefits

• Prevent interruptions during critical work hours.
• Deliver content at a controlled time after user login.
• Ensure a smoother user experience without compromising engagement.

We have recently released Google Workspace User Provisioning which automates the onboarding and offboarding of users within the MyCompliance platform. This ensures accurate, up-to-date access control without the need for manual intervention.

Features & Benefits:

• Automated user provisioning & deactivation: Seamlessly add, update, or remove users as they join or leave.
• Reduced administrative overhead: Eliminates manual directory updates, freeing up valuable time.
• Real-time synchronisation: Immediate access control updates to minimise unauthorised access risks.
• Single sign-on integration: Secure logins using Google credentials, improving security and user experience.
• Google Groups & Departments: Ability to target Google Groups with content and report on the users assigned departments.

Why Use It?
Google Workspace User Provisioning automates user management, reducing errors and ensuring secure, up-to-date access control within MyCompliance.