Explore Our Customised Security Awareness Training and Human Risk Management Solutions - Equip your team with the essential skills to defend against modern cyber threats. Our platform offers everything from phishing simulations to comprehensive policy management, empowering your workforce to enhance security and ensure compliance effectively.
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Stop Phishing Attacks In Their Tracks With Award-Winning Phishing Software
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Creating A First Line Of Defence For Financial Service Organisations
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Embed A Culture Of Security Awareness - Even At Home
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An Indispensable Resource For Creating A Culture Of Cyber Awareness
Educate Employees About How To Detect And Prevent Phishing Attacks
Create A Security-Conscious Culture And Promote Awareness Of Cyber Security Threats
A Glossary Of Must-Know Cyber Security Terms
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The Ultimate Guide To Implementing Effective Cyber Security Elearning
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With 18+ years of experience in the Cyber Security and Compliance market, MetaCompliance provides an innovative solution for staff information security awareness and incident management automation. The MetaCompliance platform was created to meet customer needs for a single, comprehensive solution to manage the people risks surrounding Cyber Security, Data Protection and Compliance.
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New features, fixes, and other improvements to help you get the most out of MyCompliance.
If you choose “Create Your Own Phish” and copy one of our existing templates, the attached data form is now automatically included in the copied HTML. This makes it easy to edit and use the original form, even when customizing the email content—no need to re-add it manually.
You also still have the flexibility to create your own custom form if you prefer.
We’ve upgraded our phish overview audits to give you full visibility into every user interaction on a phish. Instead of logging only the latest action IP, the system now records every interaction with a unique timestamp and IP address.
What’s new
Why It Matters:
Full visibility into user behaviour across multiple interactions.
Better analysis of false positives and potential vulnerabilities.
Stronger compliance with audit-ready logs.
We’re excited to announce a new feature that allows you to upload your own PDF certificates, assign these to your courses and present these to users upon course completion.
Why This Matters:
To ensure this functionality works smoothly, please embed the following placeholders as text fields in your certificate design:
Important Reminder: Placeholders are essential for this feature to function correctly. Make sure to include them in your certificate design. More information on this feature and placeholder guidelines can be found here.
To make cross-referencing reports easier, we’ve enhanced our overview audits to include key user details – all in one place.
Now, when exporting audits, you’ll have access to these additional fields:
✅ Role
✅ Registered Date
✅ Username
✅ Group Name (shows you all groups a user is in)
✅ Join Date
✅ Category
With this update, you can export all relevant user and audit data from a single location – no more jumping between different reports. More info here
Further to this, an additional column has also been added to the Learning Overview report to indicate if a user completes an available Pre-test – ‘Completed Pre-test’. More info here
The ‘Completed Pre-test’ field can also be output via the Customer API if available.
This minor update has been made to the weekly “Export Audits” feature (available within the Overview Reports) to list the most recent audits first, instead of the oldest.
We’re excited to announce that Triggers is now Workflows, bringing a more powerful and intuitive automation experience. As part of this update, Workflows is moving to the main menu for easier access, and we’re introducing Template Workflows to help you automate key processes effortlessly.
Relocation – Triggers is now Workflows, accessible from the main menu.
Template Workflows – Get started quickly with pre-built automation for critical tasks.
Enhanced Automation – Set custom rules, trigger real-time actions, and streamline operations.
With Workflows, you can eliminate manual tasks, boost efficiency, and ensure seamless automation tailored to your needs. More info here
We’ve introduced a Bulk Delete Users feature that allows admins to upload a spreadsheet of users for deletion, streamlining the process and ensuring faster removal of inactive or unauthorized accounts. More info here
We are pleased to advise that SCORM transfer courses can now be downloaded in any of the following versions for use within a 3rd party LMS:
For more information on how to export Courses via SCORM Transfer click here.
You can now reset progress for any user that has started or completed a course. This feature is useful if the user is required to complete the course again, or if they experienced an issue when completing in the first instance. View More.
We’re introducing the ability to update templates in live courses. With this new functionality, admins can seamlessly update course content while maintaining the integrity of existing reports and campaign structures. By enabling minor version changes to templates, users accessing the course will automatically see the most current content.
By allowing seamless updates to live courses, admins can deliver dynamic, relevant training while preserving consistency and simplifying compliance.
Business Users can now make their courses public without needing Admin support. The “Make Private” option is now available for courses and policies when the “Access Target Tree” permission is enabled for Business Users, making content management more seamless and efficient. View more.
Your new ‘End User Homepage’ is now live. The homepage has been redesigned to improve usability, efficiency, and align with current design trends. The new layout prioritizes critical information, making it easier to identify and address security threats.
Animated/cartoon elements have been removed to create a more professional and focused environment.
Tiles can still be renamed or removed as required via the Company Edit > Platform Customisation.
For now, the admin homepage and the Team App will remain unchanged, however we are looking forward to refreshing these areas shortly too.
We have released an update to the Incident module called ‘Incident Rulebase’. The feature is designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant individuals or teams are alerted based on specific responses, reducing noise and improving the efficiency of incident response. View more.
Several elements have been updated on the video player to improve accessibility. These include the ability to enable subtitles via a keyboard, and a new speed option.
Subtitle Keyboard Control – Tab, combined with up & down arrows
New Speed Option – 0.5x
We’re excited to introduce the Mark Policy as Complete feature. This allows Administrators and Business Users to complete a policy audit on behalf of a user if they have already completed the policy outside of the MyCompliance platform.
This feature can be enabled within Company Edit > System Settings. Once enabled, Administrators can mark users policy audits as complete via the Policy Overview Report. View More.
We have made some changes to the risk score reports to ensure a more accurate reflection of your employee risk levels:
Users with No Risk Score will no longer be included in the Low-Risk segment of the Organisation Risk Levels and Preferred Departmental Training vs. Employee Risk charts.
To view users with No Risk Score, simply click on any segment of the chart, then apply the filter: Risk > No Risk Score. Users with no risk score will be displayed with a dash and users that are performing well across all risk factors will show as low risk with a score of 0. View more.
You can now set and view estimated course duration, helping users plan their training time more effectively. The Approx. Duration has been pre-populated for any published Fusion courses using a count of the duration’s of video content, however you can easily adjust this via Learning > Learning in Progress > Locate relevant Course > View > Settings tab > Approx. Course Duration > Update.
Fusion courses will now pause when users switch tabs or minimise their browser – ensuring, no training is missed.
We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.
Key Features
Benefits & Value Proposition
🌍 Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.
🎯 Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.
This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here
Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.
This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here
We’ve improved the user experience when completing policies with attached surveys.
Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.
We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:
This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.
Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.
We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.
Key Benefits:
This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.
If you choose “Create Your Own Phish” and copy one of our existing templates, the attached data form is now automatically included in the copied HTML. This makes it easy to edit and use the original form, even when customizing the email content—no need to re-add it manually.
You also still have the flexibility to create your own custom form if you prefer.
We’ve upgraded our phish overview audits to give you full visibility into every user interaction on a phish. Instead of logging only the latest action IP, the system now records every interaction with a unique timestamp and IP address.
What’s new
Why It Matters:
Full visibility into user behaviour across multiple interactions.
Better analysis of false positives and potential vulnerabilities.
Stronger compliance with audit-ready logs.
We’re excited to announce a new feature that allows you to upload your own PDF certificates, assign these to your courses and present these to users upon course completion.
Why This Matters:
To ensure this functionality works smoothly, please embed the following placeholders as text fields in your certificate design:
Important Reminder: Placeholders are essential for this feature to function correctly. Make sure to include them in your certificate design. More information on this feature and placeholder guidelines can be found here.
To make cross-referencing reports easier, we’ve enhanced our overview audits to include key user details – all in one place.
Now, when exporting audits, you’ll have access to these additional fields:
✅ Role
✅ Registered Date
✅ Username
✅ Group Name (shows you all groups a user is in)
✅ Join Date
✅ Category
With this update, you can export all relevant user and audit data from a single location – no more jumping between different reports. More info here
Further to this, an additional column has also been added to the Learning Overview report to indicate if a user completes an available Pre-test – ‘Completed Pre-test’. More info here
The ‘Completed Pre-test’ field can also be output via the Customer API if available.
This minor update has been made to the weekly “Export Audits” feature (available within the Overview Reports) to list the most recent audits first, instead of the oldest.
We’re excited to announce that Triggers is now Workflows, bringing a more powerful and intuitive automation experience. As part of this update, Workflows is moving to the main menu for easier access, and we’re introducing Template Workflows to help you automate key processes effortlessly.
Relocation – Triggers is now Workflows, accessible from the main menu.
Template Workflows – Get started quickly with pre-built automation for critical tasks.
Enhanced Automation – Set custom rules, trigger real-time actions, and streamline operations.
With Workflows, you can eliminate manual tasks, boost efficiency, and ensure seamless automation tailored to your needs. More info here
We’ve introduced a Bulk Delete Users feature that allows admins to upload a spreadsheet of users for deletion, streamlining the process and ensuring faster removal of inactive or unauthorized accounts. More info here
We are pleased to advise that SCORM transfer courses can now be downloaded in any of the following versions for use within a 3rd party LMS:
For more information on how to export Courses via SCORM Transfer click here.
You can now reset progress for any user that has started or completed a course. This feature is useful if the user is required to complete the course again, or if they experienced an issue when completing in the first instance. View More.
We’re introducing the ability to update templates in live courses. With this new functionality, admins can seamlessly update course content while maintaining the integrity of existing reports and campaign structures. By enabling minor version changes to templates, users accessing the course will automatically see the most current content.
By allowing seamless updates to live courses, admins can deliver dynamic, relevant training while preserving consistency and simplifying compliance.
Business Users can now make their courses public without needing Admin support. The “Make Private” option is now available for courses and policies when the “Access Target Tree” permission is enabled for Business Users, making content management more seamless and efficient. View more.
Your new ‘End User Homepage’ is now live. The homepage has been redesigned to improve usability, efficiency, and align with current design trends. The new layout prioritizes critical information, making it easier to identify and address security threats.
Animated/cartoon elements have been removed to create a more professional and focused environment.
Tiles can still be renamed or removed as required via the Company Edit > Platform Customisation.
For now, the admin homepage and the Team App will remain unchanged, however we are looking forward to refreshing these areas shortly too.
We have released an update to the Incident module called ‘Incident Rulebase’. The feature is designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant individuals or teams are alerted based on specific responses, reducing noise and improving the efficiency of incident response. View more.
Several elements have been updated on the video player to improve accessibility. These include the ability to enable subtitles via a keyboard, and a new speed option.
Subtitle Keyboard Control – Tab, combined with up & down arrows
New Speed Option – 0.5x
We’re excited to introduce the Mark Policy as Complete feature. This allows Administrators and Business Users to complete a policy audit on behalf of a user if they have already completed the policy outside of the MyCompliance platform.
This feature can be enabled within Company Edit > System Settings. Once enabled, Administrators can mark users policy audits as complete via the Policy Overview Report. View More.
We have made some changes to the risk score reports to ensure a more accurate reflection of your employee risk levels:
Users with No Risk Score will no longer be included in the Low-Risk segment of the Organisation Risk Levels and Preferred Departmental Training vs. Employee Risk charts.
To view users with No Risk Score, simply click on any segment of the chart, then apply the filter: Risk > No Risk Score. Users with no risk score will be displayed with a dash and users that are performing well across all risk factors will show as low risk with a score of 0. View more.
You can now set and view estimated course duration, helping users plan their training time more effectively. The Approx. Duration has been pre-populated for any published Fusion courses using a count of the duration’s of video content, however you can easily adjust this via Learning > Learning in Progress > Locate relevant Course > View > Settings tab > Approx. Course Duration > Update.
Fusion courses will now pause when users switch tabs or minimise their browser – ensuring, no training is missed.
We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.
Key Features
Benefits & Value Proposition
🌍 Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.
🎯 Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.
This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here
Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.
This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here
We’ve improved the user experience when completing policies with attached surveys.
Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.
We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:
This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.
Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.
We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.
Key Benefits:
This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.
Request a free demo today and see how our world-class cyber Security Awareness Training could benefit your organisation.
The demo only takes 30 minutes of your time and you don’t need to install any software.
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