What's New

We have recently released a new Session Timeout feature that is designed to provide your users extra security protection by automatically logging them out of the platform if their session has been inactive for a period of time. View More.

Here is what you can expect from this feature:

Customisable Session Timeout Periods: Choose the duration after which your session will automatically log out.

Enhanced Security: Protect accounts from unauthorised access by automatically logging out after a specified period of inactivity.

Timeout for Privileged Users Only: Additional option available to only timeout users who have access to increased personal or business sensitive data (such as Admins and Business users).

Seamless Experience: Customers can enjoy uninterrupted browsing without worrying about accidentally leaving their MyCompliance accounts open.

‘Cyber & Information Security Awareness Campaign’ is a new version of the Core languages Campaign template, covering 43 languages and 9 essential courses.

Perfect for customers starting their awareness initiatives, this enables Admins to effortlessly set up an all-staff campaign that covers 9 key risks with just a few clicks.

We’re excited to announce an update to our website’s font delivery system. In our ongoing efforts to enhance performance, security, and user experience, we’ve made the decision to transition from relying on Google Fonts to hosting our fonts locally on our own Content Delivery Network (CDN). View more information here.

What you need to know:

Seamless Transition of fonts on MyCompliance Platform:

Customers should experience a seamless transition with no action required on their part.

Default Font Changes to Email Templates, Phish Templates and Learning Experiences:

To ensure consistency, we have changed the default fonts that we will be using across our Email Templates, Phish Templates and Learning Experiences.

In some email templates you may notice some small cosmetic changes to the default fonts being used, however the content and layout of our Email Templates, Phish Templates and Learning Experiences remains unchanged.

Note: If you have decided to change your fonts using the email editor, this will not be impacted by the recent changes to the font delivery system.

We’re thrilled to introduce the ability to assign preferred languages individually and in bulk for all users. This new feature ensures that users receive email alerts in their preferred language right from the start, fostering increased engagement and adoption. View More Info 

We’re thrilled to introduce the new ‘Long Term Leave’ status! This addition, alongside ‘Active’ and ‘Disabled,’ provides a more detailed view of user activities for accurate and tailored reporting.

Key Highlights:

• ‘Long Term Leave’ users maintain platform access ensuring uninterrupted engagement
• Relevant reports have been streamlined to ensure increased accuracy.
• ‘Long Term Leave’ users will not be deemed as uncompliant

View More Info

We have executed a comprehensive set of design modifications to enhance accessibility for users relying on assistive technologies. The focal areas from the WCAG guidelines that have undergone improvement include:

• 1.1.1 Non-text Content (Level A)
• 1.3.1 Info and Relationships (Level A)
• 1.4.1 Use of Color (Level A)
• 2.1.1 Keyboard (Level A)
• 2.1.2 No Keyboard Trap (Level A)
• 2.4.1 Bypass Blocks (Level A)
• 2.4.3 Focus Order (Level A)
• 4.1.2 Name, Role, Value (Level A)
• 1.4.3 Contrast (Minimum) (Level AA)
• 2.4.7 Focus Visible (Level AA)

A ‘Skip to Main Content’ button is also now available.

We have released a major change to the Phish Module. you will now have the ability to send phishing simulations with QR codes. You can add a QR code to any existing template, create your own QR code template or use a QR code template created by the Creative Team.

Each end user will receive a unique QR code and if they scan the QR code, they will be taken to the data form (if attached) and the selected learning experience.

Any QR codes that are scanned will be captured in Reporting under the column ‘QR Code Scanned’.

The QR code will appear within the body of the email and also as a small attachment, please ensure you have allowlisting in place for attachments for these templates to work as expected.

The first 2 Creative QR Templates are now live to support this feature, available in 44 languages and with associated red flag learning experiences.

We have released a new feature that will allow customers to bulk select users when targeting content to them. Customers will now have the ability to upload list of user emails via a spreadsheet that they require to be targeted, which save a significant amount of time compared to manually selecting users. View More

Our Departmental Series acknowledges the significance of providing security training customised to different job roles and their specific responsibilities.
We have recently launched Privileged Users titles, and now we have introduced a new departmental Campaign Template in English and Extended languages for our Premium Plus customers. This enables Admins to effortlessly set up a departmental campaign that covers 12 key risks with just a few clicks.

We have released a major change to the current Phish Creation workflow. This feature will ensure customers can review the full user experience ahead of publishing a phishing simulation. A step has been added to the workflow called ‘Preview’ which will replace the current ‘Send me a Copy’ functionality.

The Preview step will be mandatory ahead of publishing any phishing simulation. The creator of the phish will automatically be selected as a target for the preview and will have the option to add up to 4 additional users to preview the phish. This will send a Phish Preview to the selected users’ inbox.

The Phish Preview will allow the creator and additional previewers to review the following:

• Phish email template
• Data form (if attached)
• Attachment (if attached)
• Learning experience
• Exit summary

This will provide the full end user experience ahead of publishing the phish live. A successful preview must be run before the phish can be published. The Preview functionality will also help us ensure that the live phishing simulation will not get blocked and will be successfully delivered to your users.

We’re making it easier to address phishing risks with a new Phish Failure trigger. This feature activates whenever a user fails a phishing simulation (e.g., clicking a link, scanning a QR code, or opening an attachment) two or more times, allowing admins to:

• Automate Remediation: Enroll users in training or escalate issues instantly.
• Deliver Targeted Feedback: Reinforce security lessons at the moment of failure.
• Save Time and Resources: Scale responses with consistent automation.

This feature empowers you to proactively manage human risks, strengthen defences, and build a culture of continuous improvement.

More info here

We have added a new setting to the Company Edit page that provides customers with the option to hide completed archived policies from End Users. This setting was introduced to ensure that End Users who have previously completed (accepted) policies are not reading older versions of policies that are now out of date. View More.