What's New

Additional configuration settings are now available within Phish Creation to allow you to customise the text on the banner that appears for end users above video learning experiences. We have updated the look and wording of the banner and made it editable so customers can tailor it to their requirements. We have also made the banner multi lingual so that end users will receive an enhanced experience.

The default banner will display as shown below if a customer chooses not to edit it:

We have made a minor update to Fusion Template Creation so that Admins can now clearly see which elements have been recently used within courses:

Customers can hover over this tag to see the name of the course and the date it was published:

A business user will only see the tag related to content that was published to their designated user group. This update will assist our customers to ensure they are not repeatedly using the same content for their courses and will in turn increase end user engagement.

Additional configurations settings are available to allow you to further customise the recipients and the content of the management emails. View more.

1. Send Email To – By default, this option is set to both ‘Supervisor & Supervisor Manager‘. However, this can be adjusted so that only the user’s direct Supervisor will be alerted.
2. Email Frequency – By default, this option is set to ‘Monthly‘. However, this can also be adjusted to send the email on a weekly basis instead.
3. Content Type – By default, both ‘Mandatory’ & ‘Optional’ will be selected. However, one of these can be omitted as required.

If you have opted to send the notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in their preferred language. View more.

The purpose of the Uncompliant Email functionality is to support you in increasing adoption and engagement amongst your staff.

New additional fields have been added to the Customer API Overview Report calls. These have been added to bring this data in line with the data you would receive from the Overview reports on the platform. View More.

A new parameter has also been added to the GetAllCourses & GetAllContent calls to allow content to be refined per state. View More.

We have added 2 additional features to the OWA Phish plugin:

• Forward reported emails as an attachment to inbox – View More.
• Ability to report emails from a Shared Mailbox* – View More.

*Please note there are pre-requisites that are required for these updates, for example for the Shared Mailbox feature, a new plugin will be required, a Global Admin will also have to accept additional O365 permissions, and the end users of the shared mailboxes must have delegated ‘send as’ permissions to the mailbox. These new updates are optional so please speak to your MetaCompliance Representative if you wish to avail of these updates.

We have expanded the detail provided in the Overview Reports to include the following new columns as options which can be viewed:

• State – The current state of the content, Publish or Archive.
• SCIMPostcode – For SCIM Provisioning customers, end user’s postcode.
• SuccessStatus – For SCORM Courses, information on if the quiz was passed or failed.
• TimeSpent – Time taken for each user to complete assigned course.

Within the Learning Overview Report, you will now be able to view a Time Spent column which will calculate how long it takes an end user to complete a fusion course. If a user completes a fusion course over multiple sessions the time will be added together to get a true reflection of how long they spent completing the content.

We have made changes to the Exit Summary to allow for more customisation from an administrator perspective. Editing tools have been added to allow you to edit and personalize the Exit Summary that is displayed to your end users when they complete the learning experience to present a more personalized approach. View More.

We have recently expanded the capabilities when choosing to send a phish in multiple languages. You will now be able to use multi language phish within Campaigns and Phish Remediation. All you need to do is set up your multi language phish and choose ‘Manage in Campaign’.

We have also introduced the ability to use ‘Create Your Own Phish’ as an option when creating a multi language phish. This means you will be able to edit our MetaCompliance phish templates or create your own phish for each language that you choose.

Lastly, we have added the ability to edit the exit summary and learning experience button text for each language so that overall, your end users receive a more localised experience. View More.

We have made a minor update to how policy sections are viewed by end users. The policy sections primary position will now be visible within the right-hand side panel, rather than having to click to view what other sections are available.

We have also added new Next & Back buttons to help end users with navigating through the policy sections.