What's New

This feature addresses the limitations in learning experience content for multilingual phishing simulations by enabling the use of all types of Learning Experience formats beyond video.

By allowing admins to choose from a wider range of content types for their phishing simulation learning experience, this enhancement improves flexibility and caters to different learning preferences, leading to better comprehension and retention for users in multilingual environments.

Implementing this feature leads to a more tailored and effective approach to cybersecurity training across diverse linguistic groups.

By adopting this feature, businesses can achieve higher engagement and improved training outcomes in phishing simulations, ensuring a more robust defense against phishing attacks.

We have introduced ISO 27001:2022 as a new category, allowing customers to assign policies and other content directly to the latest ISO standard. This ensures clear organisation and documentation of compliance efforts, which is critical during ISO audits. The ISO 27001:2013 category will remain available to support existing content. View more.

Features & Benefits:

• Up-to-date compliance: Align policies and content with latest ISO27001:2022, ensuring readiness for audits.
• Seamless integration: Easily assign, filter, and manage content like other standards (NIST, PCI DSS).
• Improved audit preparedness: Simplifies demonstrating compliance via the Category Overview Report, making audit processes faster and more effective.

Some customers faced challenges when the original reporter decided to leave the organisation, incident ownership defaults to the administrator, with no option of reassign the incident to another individual. Also, the incident reporter was not visible across all our reports, which in turn took longer to track accountability.

Features:

We have added a new “Change Incident Reporter” option allows administrators to reassign incident ownership easily.

Additionally, we have enhanced the Incident Report and Summary views by adding the “Incident Reporter” to these reports. This provides clear visibility into who reported each incident across all our reports.

View more.

Benefits:

• Flexibility: Reassign incidents to the right person, ensuring accurate ownership.
• Clear Visibility: Quickly see who reported each incident without extra steps.
• Improved Management: Maintain context and streamline incident handling, even when reporters leave.

To help improve navigation, we have integrated the Assessment Creator and Assessment Reporting features as tiles directly onto the main Privacy Admin homepage and moved their positions on the left navigation panel.

Features & Benefits:

• Consistent Layout: Aligns with existing modules (Policy, Learning, Phish) for a unified user journey.
• Ease of Access: Reduces training time by making key features readily accessible.

This improvement helps streamline the user navigation and enables data protection & security teams to have quick access to some of the most used features.

This feature addresses the problem of only recording end user IP addresses when they complete the phish learning experience causing confusion and inconsistencies in phish reporting.

By updating the phish reporting mechanism to record IP addresses when users click on a phish instead of when they open a learning experience, this feature solves the problem by providing clear and consistent data throughout reports.

Implementing this feature leads to increased credibility and accuracy in phish reporting, as IP addresses will be reliably recorded during the phish interaction, and organisations can trust the data for dispute resolution.

By adopting this feature, businesses can achieve enhanced data integrity, driving overall growth and success through improved trust and reliability in phishing simulation results.

Manual interventions, routine tasks, and human error in processes all slow down human risk management initiatives and productivity on the platform.

MetaFlows is a dynamic rule-based engine that automates actions based on a set of predefined rules. It allows you to create custom rules for proactive responses and automated actions on the platform. This feature is designed to eliminate manual tasks, providing seamless automation tailored to your unique workflows.

1. Rule-Based Intelligence: Set custom rules for tailored automation to save you time.
2. Effortless Integration: Works with your existing modules.
3. Real-time Triggers: Immediate actions based on events to ensure timely risk remediation.
4. Scalability: Grows with your business needs.
5. Audit and Reporting: Track and optimises workflows easily to demonstrate proactive risk management.

MetaFlows boosts efficiency, cuts down manual work, and reduces errors in human risk management. It helps teams focus on strategic tasks and strengthens your security posture with smart automation.

How to set up MetaFlows: More information here

We are refining the Recurring Phish Victims Report to redefine ‘Last Offense’ as the last time a phishing failure occurred. This includes clicks, QR code scans, data entries, or attachment openings, but excludes email opens. This improvement ensures more accurate and useful phish failure data.

Benefits:

1. Improved User Experience: Enhances engagement with the reporting tool by providing more relevant and accurate information.
2. Increased Efficiency and Productivity: Streamlines admin workflows by ensuring reports reflect meaningful data, aiding in more effective decision-making.
3. Enhanced Risk Management: Provides clearer insights into user behaviour and vulnerabilities, allowing for more targeted and effective security training.

By providing accurate tracking of genuine phishing failures, the refined report helps in identifying high-risk individuals and tailoring training efforts more effectively.

Introducing a new feature that allows admins to export all responses for one survey into excel.

Features:

1. Export Button: Clearly visible export button in the survey analysis report.
2. Excel Export Format: Exported Excel file containing structured data, including survey name, question number, question text, user details (if not anonymous), and response text.
3. Anonymity Respect: Ensures anonymous surveys do not include user-identifiable information.

Benefits:

1. Time Savings: Drastically reduces the time needed to review survey responses by enabling bulk data export.
2. Enhanced User Experience: Simplifies the process for admins, making data analysis more accessible and straightforward.
3. Data Analysis Support: Provides a structured format for survey data, facilitating deeper insights and more comprehensive analysis.

This new export feature is essential for improving awareness and managing human risk effectively within your organisation. By streamlining the data analysis process, it allows you to quickly identify trends from survey responses. This enables more informed decision-making and enhances the overall security posture.

Introducing a feature that sends the registration emails in users’ preferred languages. This enhancement ensures that all initial communications are compliant and comprehensible, improving the user experience and operational efficiency.

Features:

1. Pre-made Language Registration Emails: Access to 43 pre-translated registration email templates.
2. Customisable Templates: Ability to edit email templates to include logos and other customisations.
3. Automated Language Selection: Registration emails are sent automatically in the user’s preferred language if that information is populated.

Benefits:

1. Improved Efficiency: Eliminates the need for manual translation insertion, saving valuable admin time.
2. Enhanced User Experience: Users receive emails in their preferred language, improving comprehension and engagement.

By ensuring that registration emails are sent in the user’s preferred language, it fosters better communication and understanding, reducing the risk of misinterpretation and non-compliance.

More info here

We are updating the system so that course completion emails are sent from a recognisable custom address, consistent with other end user communications.

Features:

1. Custom From Address: Course completion emails will now be sent from a customisable and recognisable address.
2. Consistent Communication: Aligns the sender address of course completion emails with other end user notifications.

Benefits:

1. Improved User Experience: Users will recognise the sender, increasing their confidence in the legitimacy of the email.
2. Enhanced Trust: Consistent communication addresses reduce the risk of users ignoring or mistrusting important emails.
3. Strengthened Security Awareness: Ensures users can distinguish genuine communications, supporting better human risk management.

By ensuring that course completion emails come from a recognisable address, users are more likely to trust and engage with the email. This trust is essential for reinforcing the legitimacy of security training and other critical communications.

Business User have been facing challenges when they need to delete content, such as MP4s or PDFs, after uploading them to a Fusion course. This results in a dependency on Administrators to manage content deletion and movement between categories on behalf of the Business Users.

To address this issue, we have made the content tab accessible to all business users who have the existing ‘Campaigns: In Progress’ permission enabled.

Features & Benefits

• Content Management Rights: Business users will have the same rights as admins for content they can see within the content in progress table (excluding the ‘Show to End User’ column).
  • View Content: Easily view all uploaded content.
  • Delete Content: Delete any uploaded content, reducing reliance on admins.
  • Update Category: Update the category for their own content, ensuring proper organisation.

For more information, please see here.

We have introduced a new feature to ensure that the end user departmental training question and reports can be managed more effectively.

Features & Benefits

• Optional Departmental Training Question: A new enable/disable toggle is available within the Company Edit settings, allowing customers to choose whether to display the Departmental Training question to end users on their homepage and the related reports within the Admin Risk Dashboard.

Please see here for further information.