What's New

The Adobe PDF API Viewer is now embedded for all policy documents and PDF communications within our Fusion courses.

This solution aims to provide a seamless viewing experience regardless of zoom level, ensuring that all users, including those with accessibility requirements, can easily access and navigate PDF content.

Features & Benefits:

• Enhanced Accessibility and user experience: The Adobe PDF API Viewer supports smooth zooming up to 200%, enhancing readability and usability
• Customisable Viewing Options: Users can minimize menu sections within PDFs, controlling their viewing experience without interruption.
• Integration with Platform and our MyCompliance Teams App: Seamless integration into policies and Fusion courses ensures that PDFs are readily accessible on the MyCompliance Teams App!

This initiative reflects our commitment to leveraging technology to enhance accessibility and streamline user experiences across our platform, reinforcing our dedication to meeting the evolving needs of our users and ensuring compliance with accessibility standards.

Many end users prefer a seamless viewing experience for video-based courses, ensuring they watch the full content without interruptions. Previously, the settings to autoplay videos and disable fast-forwarding found within the platform Company Edit settings were not available for MetaEngage.

Features and Benefits:

• Autoplay Videos: Videos within Fusion courses will automatically play when accessed via MetaEngage if the autoplay setting is enabled. This ensures a smooth and uninterrupted learning experience.
• Disable Fast-Forward: When enabled, this feature restricts users from skipping through videos in Fusion courses delivered via MetaEngage. This ensures that users watch the entire video content, which can be crucial for compliance and thorough understanding.

By integrating these features into MetaEngage, we enhance the user experience, ensuring consistent application of company-wide video settings. This not only maintains the integrity of the training material but also ensures that users gain the full benefit of the content provided.

Please note: this feature is only available for customers who upgraded to MetaEngage version 2 or above.

We have developed three new campaign templates specifically for Season 3 of Cyber Police: English Only, Core Languages, and Extended Languages. These templates are designed to streamline the process of creating and managing security awareness campaigns.

Features & Benefits

• Ease of Use: Navigate to Campaign Templates to access and utilise these new templates with ease.
• Time-Saving: Set up a comprehensive campaign covering all episodes with just a few clicks, reducing the administrative burden.
• Multilingual Support: Choose from templates tailored to English Only, Core Languages, or Extended Languages, ensuring effective communication across diverse language groups.
• Enhanced Awareness: Deliver consistent and engaging content to end users, significantly improving security awareness across the organisation.
• Improved Risk Management: Cyber Police mitigates risks and reinforces best practices among employees in the most engaging way.

Leveraging these new campaign templates means a significant improvement in the deployment of security awareness initiatives. The ability to quickly and effectively reach all employees with relevant content enhances overall organisational security posture. This leads to better risk management and a more informed workforce, ultimately contributing to the resilience and security of the organisation.

Managing and identifying bounced emails within phish audit reports can be challenging for admins. The inability to efficiently sort and filter emails based on their delivery status makes it difficult to quickly identify users with delivery issues, leading to delays in addressing potential problems.

Our latest feature update addresses these challenges by introducing advanced sorting and filtering capabilities in the delivery status column of phish audit reports. This enhancement empowers administrators to efficiently manage and identify bounced emails.

1. Sort by Delivery Status:
   • Feature: Easily sort the delivery status column to group all bounced emails together.
   • Benefit: Quickly identify users on the bounce list, improving visibility and reducing the time needed to manage email delivery issues.
2. Filter for Bounced Emails:
   • Feature: Filter the delivery status column to view only bounced emails.
   • Benefit: Export a filtered list of bounced email users for further investigation by the IT team, ensuring targeted and efficient troubleshooting.
3. Flexible Sorting Options:
   • Feature: Sort emails by other statuses.
   • Benefit: Customise the view based on various delivery statuses, providing comprehensive insights and flexible management of email campaigns.

This feature not only enhances the efficiency of administrative tasks but also strengthens overall security posture by enabling prompt identification and resolution of email delivery issues. With clear visibility into delivery statuses, teams can proactively address potential vulnerabilities, ensuring that simulated phishing campaigns reach all intended recipients.

Organisations are encountering challenges with managing storage limits effectively. Without visibility of storage usage, users often exceed their storage capacity, leading to potential disruptions and the need for support intervention. This lack of visibility into storage usage poses risks to operational efficiency.

To address these concerns, we have introduced a front-end feature that provides information to admins on their storage limit in the Usage Metric report.

This feature aims to enhance awareness and prevent future incidents by ensuring administrators have real-time visibility into their storage usage.

Features & Benefits:

• Real-Time Usage Metrics: The feature includes a clear indication of current storage usage within the Usage Metric report, empowering administrators to monitor usage trends and plan accordingly.
• Automatic Updates: The storage limit field dynamically updates when new content is uploaded, ensuring administrators have up-to-date information at their fingertips.
• Operational Efficiency: By avoiding overages and potential downtimes, organisations can maintain seamless operations and minimise the need for reactive support interventions.

By implementing visibility of storage usage, organisations can pre-emptively address storage challenges, optimise resource allocation, and uphold data integrity standards.

The MetaCompliance Accessibility Project is essential for reducing human risk for our customers and improving overall awareness. Ensuring accessibility not only meets legal requirements but also enhances the security posture by promoting inclusivity and comprehensive user engagement.

This project addresses potential vulnerabilities, ensuring that all users can access critical cybersecurity training and information.

Recent Accessibility Enhancements on Our Platform:

• Enhanced Quiz Experience: We’ve upgraded our quiz checkboxes to Bootstrap 5 (BS5), enhancing accessibility and improving user interaction.
• Improved Pop-Up Accessibility: Our pop-up messages now remain visible until action is taken, stack on top of each other and can be navigated using keyboard controls, ensuring a seamless experience for all users.
• Accessible link in content email notifications: users can now access the link in the email via keyboard only on OWA (outlook web app).
• Alt Tags for Images: We’ve added alt tags to all relevant images, improving accessibility for users relying on screen readers and other assistive technologies.
• Meaningful Links: We’ve updated link text for transcripts to be more meaningful, ensuring users easily understand the action upon clicking.

This feature addresses the problem of customers being unable to review the phish email original subject line when using the “send as attachment” feature within the web application plugin.

By updating the Graph API integration to preserve and display the original subject line of emails sent as attachments, this feature solves the problem by ensuring users can easily view and review the subject line within the web application interface.

Implementing this feature leads to enhanced user experience and improved efficiency in reviewing and managing phishing emails.

By adopting this feature, businesses can achieve more effective phishing detection, driving overall growth and success.

This feature addresses the problem of inaccurate publish dates for campaign content within reporting, causing confusion and potential misjudgements about user compliance and phish activity.

By changing the publish date of campaign content to the step start date rather than the date the Campaign was published, the platform ensures accurate reporting and avoids misrepresentation of content assignment durations.

Implementing this feature leads to clearer, more accurate reports for admins, reducing confusion and ensuring users are not incorrectly marked as non-compliant. It also provides accurate data in the phish activity report, reflecting the true timing of campaign steps.

By adopting this feature, businesses can achieve more reliable reporting and enhanced clarity in compliance and phish activity tracking, driving overall growth and success.

This feature addresses the problem of inaccurate content release dates and inefficient content sorting, which complicates admin usability and customer experience.

By displaying the enable date instead of the upload date for nanos and updating the sorting options to ‘Most Recent’ in the Fusion Template Creation builder, the platform now provides accurate release information and prioritises the newest content.

Implementing this feature leads to enhanced alignment between our content release messaging and platform dates, improved visibility of recent content for customers, and more effective content management for admins.

By adopting this feature, businesses can achieve a streamlined content management process and improved customer satisfaction, driving overall growth and success.

We have made a minor update when playing a fusion course, if an end user has changed their speed settings or has opted to watch the course in full screen then these settings will carry through to all videos elements within the course. This will provide a better viewing experience for end users with less clicks required to achieve their preferred settings when viewing a course.

We have made a minor improvement to the export option within Phish – Export All Audits. Previously the ‘Reported’ column was not available within this export. We have now added the column to ensure the report on the platform and the export are aligned.

We are excited to release a new feature that allows for the generation an employee risk score based of several ‘risk factors’. This feature includes new Admin and End User dashboards that provides an overview of employee risks, preferred departmental training risks along and content engagement levels.

Before turning on risk scores, we would advise reading the following knowledge article.