What's New

We’re enhancing the Phish Module by introducing Excel attachments as a new option for phishing simulations. This provides admins with the ability to create more realistic scenarios by mimicking common phishing tactics involving Excel files.

Key Features

1. Excel Attachments for Simulations
   • Admins can now include Excel files as phishing attachments, expanding the variety of simulation options available.
2. Realistic User Flow
   • Clicking the embedded link in the Excel file redirects users to the Learning Experience selected by the admin.
3. Enhanced Reporting
   • User interactions with Excel attachments are fully captured and reflected in key reports

Benefits & Value Proposition

Realistic Scenarios
Simulate phishing tactics that mirror real-world threats, helping end users recognise and respond to more diverse attack methods.

Actionable Insights
Reporting provides admins with detailed visibility into end users’ interactions, enabling targeted training interventions.

This enhancement helps raise awareness about the risks of opening malicious file attachments, ultimately improving organisational security posture. More info here

Admins can now manually exempt specific IP addresses to enhance the accuracy of phishing simulation reports. By doing this, the system will exclude activity from these IPs, ensuring that only genuine user interactions are recorded in campaign results.

This feature resolves the issue of inaccurate reports caused by false opens and clicks generated by security vendor IPs scanning emails. With clearer insights into user behaviour, admins can confidently identify high-risk users and address vulnerabilities effectively. More info here

We’ve improved the user experience when completing policies with attached surveys.

Customers will now enjoy a more streamlined process, with fewer clicks required to take when completing policies with attached survey. These updates ensure clearer instructions and provide a smoother experience.

Introducing Multi-Factor Authentication (MFA) via Authenticator App. This solution enhances the security of email-based users by requiring a second form of authentication beyond just a password.

1. MFA Settings Customisation:
   • Admins can enable MFA through a dropdown setting under Company Edit.
   • Options include:
     1. MFA Disabled
     2. MFA for privileged users only (e.g., admins, non-end users)
     3. MFA for all users
2. Authenticator App for MFA:
   • Users will complete MFA by entering a unique code generated by an authenticator app after providing their username and password.
3. Seamless Registration & Login Flow:
   • Once MFA is enabled, users will be prompted to register their authenticator app during their next login.
   • Future logins will include an easy-to-follow MFA step, ensuring a secure and streamlined experience.

More info here

We’ve made it easier for global organisations to deliver a seamless, localised experience. The platform now automatically detects users’ browser language and adjusts the interface accordingly—no manual setup required.

Key Benefits:

• Streamlined Onboarding: Users see their preferred language from the start.
• Time Savings: Eliminates the need for manual language selection.
• Improved Usability: A localised interface enhances navigation and engagement.

This update ensures a smooth, consistent experience for global users, empowering organisations to better serve their international teams.

More info here

The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user behaviour data (risk factors), previously excluded, can now be factored into employee risk scores. By extending the calculation window, organisations gain more accurate and comprehensive insights into user risk.

Key Benefits

• Gain Deeper Insights: By including historical data (up to 3 years), you can uncover long-term trends and behaviours, providing a clearer understanding of user risk.
• Improve Decision-Making: More accurate risk scores enable you to make better-informed decisions on training, compliance strategies, and risk mitigation.
• Address Unrecognised Risks: Ensure long-term non-compliant users and repeated risky behaviours are no longer overlooked.

The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as Policies, Surveys, and Courses, appears on end users’ desktops after login. This helps organisations prevent interruptions during critical tasks, particularly when users first connect in the morning.

Key Benefits

• Prevent interruptions during critical work hours.
• Deliver content at a controlled time after user login.
• Ensure a smoother user experience without compromising engagement.

We have recently released Google Workspace User Provisioning which automates the onboarding and offboarding of users within the MyCompliance platform. This ensures accurate, up-to-date access control without the need for manual intervention.

Features & Benefits:

• Automated user provisioning & deactivation: Seamlessly add, update, or remove users as they join or leave.
• Reduced administrative overhead: Eliminates manual directory updates, freeing up valuable time.
• Real-time synchronisation: Immediate access control updates to minimise unauthorised access risks.
• Single sign-on integration: Secure logins using Google credentials, improving security and user experience.
• Google Groups & Departments: Ability to target Google Groups with content and report on the users assigned departments.

Why Use It?
Google Workspace User Provisioning automates user management, reducing errors and ensuring secure, up-to-date access control within MyCompliance.

We have now enabled admins to set up automated triggers that enrol new users into previously published courses based on specific conditions.

Features

1. Dynamic Course Enrollment via Triggers
   • Admins can configure rules to enroll new users in courses automatically once conditions are met.
   • Includes a dropdown that lists published (non-campaign) or new trigger courses, ensuring the content is current and applicable.

Benefits

• Maximised Utilisation of Existing Resources
  Ensures previously published courses continue to deliver value by targeting new learners.
• Improved Efficiency
  Saves time by automating user enrolment, eliminating the need for manual assignments.
• Enhanced Learning Coverage
  Guarantees that key risk management topics are consistently delivered to all relevant users.

More info here

We have introduced a new ‘Date of Last Connection’ column in the MetaEngage Clients Report. This update provides administrators with greater visibility into end users most recent connections with the metaengage client, making it easier to identify why some users have not yet received their content.

Admins can now customise the tiles displayed on the user homepage and the MyCompliance Teams App. This feature ensures users see only relevant modules, enhancing focus and engagement with key security and compliance tasks.

Features & Benefits:

• Seamless Experience Across Platforms: When modules are hidden on the homepage, they will also be hidden in the MyCompliance Teams App, providing a consistent and clutter-free experience across both platforms.
• Improved User Focus: By removing irrelevant modules, users can focus on the most critical tasks.

More info here

Buttons on policies will now be grouped into a drop-up menu when they exceed the available screen width. Users can effortlessly view and access all the options in a compact, user-friendly manner, regardless of the number of buttons.

With this enhancement, we address a usability gap, ensuring our PDF viewer meets expectations for accessibility and functionality.